Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was very easy and extremely efficient. Product and delivery was excellent. I would shop here again.”

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Posted 8 years ago

“Excellent services delivered on time great value”

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Posted 8 years ago

“Amazingly efficient service! Thank you”

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Posted 8 years ago

“Quick and friendly post-purchase support.”

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Posted 8 years ago

“great tool and customer service was first class sorting out delivery problem well done”

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Posted 8 years ago

“Very good service.”

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Posted 8 years ago

“as always excellent service, helpful and prompt.”

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Posted 8 years ago

“I have now bought two leatherman multi tools. One for myself and it is always the first thing in my bag when traveling. The other I have recently bought for a friend as a gift. I had it engraved and the tool was still on my doorstep within three days. Amazing service and brilliant products.”

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Posted 8 years ago

“It looks fantastic! however, it is starting to rust a little bit. any idea how I should remove the rusts and keep it rust-free (maintenance)?”

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Posted 8 years ago

Hi Faizal, you shouldnt have any rust on your product at all. If you could return to us using our free returns service we can issue a replacement. Many thanks Matt

Posted 8 years ago

“Brilliant site. All the multi tool range in one place. Service and delivery excellent.”

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Posted 8 years ago

“Tool turned up on time but didn't fit in sheath and tool was loose, one call and a new tool was dispatched for next day delivery. Very fast and helpful.”

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Posted 8 years ago

“Arrived in time and exactly what I wanted. Not sure about the comments that it didn't fit in the cover. It fits perfectly”

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Posted 8 years ago

“Good service great product. How it should be!!”

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Posted 8 years ago

“The best service ever. Totaly didn't expect for the item to be delivered that fast. Even my colleagues where amazed. Will surely buy again. Thanks a lot and keep up the good work, you found a new loyal customer in me. Michael”

Multi-tool-store.co.uk 5 star review on 10th February 2017

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Posted 8 years ago

“No problems at all with my order or delivery. Arrived in time, very pleased.”

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Posted 8 years ago

“Really quick delivery and as requested”

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Posted 8 years ago

“A pleasant experience doing business with Multi-Tool Store. Well presented site, a good deal, helpful staff and prompt delivery. A winning combination in my opinion. I am also very pleased with the Laser engraving they did for me on a Leatherman Surge. Based on my experience, I wouldn't hesitate to recommend that you give them a try.”

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Posted 8 years ago

“Absolutely brilliant. I ordered a Leatherman Surge with engraving, 2 days later it was in my hands. This is how a company should be run.100% satisfaction. I have no problem recommending them. Well done, I will be using you again.”

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Posted 8 years ago

“Very happy with a very speedy service.No hesitation in using again or recommending them. Thank you Richard Sharp”

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Posted 8 years ago

“Excellent multi tool and also built to last. Very impressed.”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews