Multi-tool-store.co.uk Reviews

4.9 Rating 3,172 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very quick ordering and delivery. Faultless.”

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Posted 8 years ago

“Bought a Leatherman Wave with engraving. Perfect! exactly as i wanted it and the delivery service was fast. The web site is easy to navigate, ordering and payment was fast and easy. Thanks”

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Posted 8 years ago

“Very good case and quick delivery. Would recommend.”

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Posted 8 years ago

“Probably the best shopping online experience yet! ........Ordered from Dublin c. 11am on the Thursday and received my order next day Friday before lunch... might point out the tool I ordered had to be engraved and furthermore had asked that the company representative "Carlos" do his best to get to me on time for my kids to give to their Dad on his birthday, I didn't think it would but my order arrived the next day, perfectly engraved and packaged and with a free gift, don't think any company out there could beat that service!! Very Happy Customer Dublin”

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Posted 8 years ago

“Excellent product, fast postage, highly recommended.”

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Posted 8 years ago

“Excellent fast efficient service”

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Posted 8 years ago

“They good service quick and easy”

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Posted 8 years ago

“Purchased a 'second' Leatherman Wingman. An error with an engraving on one of the scales (sides) had been engraved on top by store and so rendered as a 'second. Nothing wrong with it and the engraving just looks like a narrow black strip and anyone unaware wouldn't give it a 2nd glance. Bargain and great service from multi-tool-store.”

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Posted 8 years ago

“leatherman micra is great. very happy.”

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Posted 8 years ago

“Everything was very easy and extremely efficient. Product and delivery was excellent. I would shop here again.”

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Posted 8 years ago

“Excellent services delivered on time great value”

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Posted 8 years ago

“Amazingly efficient service! Thank you”

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Posted 8 years ago

“Quick and friendly post-purchase support.”

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Posted 8 years ago

“great tool and customer service was first class sorting out delivery problem well done”

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Posted 8 years ago

“Very good service.”

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Posted 8 years ago

“as always excellent service, helpful and prompt.”

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Posted 8 years ago

“I have now bought two leatherman multi tools. One for myself and it is always the first thing in my bag when traveling. The other I have recently bought for a friend as a gift. I had it engraved and the tool was still on my doorstep within three days. Amazing service and brilliant products.”

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Posted 8 years ago

“It looks fantastic! however, it is starting to rust a little bit. any idea how I should remove the rusts and keep it rust-free (maintenance)?”

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Posted 8 years ago

Hi Faizal, you shouldnt have any rust on your product at all. If you could return to us using our free returns service we can issue a replacement. Many thanks Matt

Posted 8 years ago

“Brilliant site. All the multi tool range in one place. Service and delivery excellent.”

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Posted 8 years ago

“Tool turned up on time but didn't fit in sheath and tool was loose, one call and a new tool was dispatched for next day delivery. Very fast and helpful.”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,172 reviews