Multi-tool-store.co.uk Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast service.”

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Posted 3 years ago

“Good prices very quick delivery”

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Posted 3 years ago

“Very quick service, item received in good condition packaged well for transit”

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Posted 3 years ago

“The tools too hard to close , when I send the video to customers service , they said normal, said this is brand new …. But I have your brand total 4 other model , no this problem …. I try to open and close every day hope can easy to close , The tools hurt my hand when I close, this tools is a gift for my son , until now I can’t give my son , I don’t want he hurt .,…. I think this is not normal…… I just got this reply from customer service …. Bad reply”

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Posted 3 years ago

“Excellent website, easy to choose what I was looking for. Delighted with the speed of delivery and with how happy my godson was with his present”

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Posted 3 years ago

“Very good, easy to use website, staff are very helpful and polite and they make amazing equipment with a very high quality engraving”

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Posted 3 years ago

“Always had excellent service and have bought a lot from this company. The goods are top class as you would expect and rarely out of stock and arrive very promptly. Keep up the great service”

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Posted 3 years ago

“Excellent Service”

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Posted 3 years ago

“Fantastic multitool, Leatherman Rebar EDC. Delivered way ahead of expected due date. Great service.”

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Posted 3 years ago

“Ordered a Leatherman Wave with case as a gift. Engraving was perfect. Very happy with purchase, quick delivery.”

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Posted 3 years ago

“Great Product and arrived in very quick time. Would definitely recommend multi tool store 👍🏻”

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Posted 3 years ago

“The product I bought was good. But I was annoyed that after I'd committed myself to buying it, they added on £6 tax. Indeed, I thought it was illegal to do that.”

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Posted 3 years ago

Hi Nicholas, The price advertised includes VAT however on your invoice this is broken down to show tax, as some businesses require this on the invoice. So the product price is still £39.95, which includes £33.29 plus VAT of £6.66. We don't add anything on, and the price you pay is the same as advertised. Best wishes, Jude Customer Service

Posted 3 years ago

“Excellent online experience with a wide variety of multi tools to choose from. Found the multitool for me through looking through the descriptions and pictures. The item was delivered within a couple of days and I am a very happy customer.”

Multi-tool-store.co.uk 5 star review on 13th May 2022

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Posted 3 years ago

“Excellent item and very quick delivery especially considering the item was custom engraved before dispatch”

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Posted 3 years ago

“Excellent 👍🏻”

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Posted 3 years ago

“Always great service and communications with the company. The only comment I think would be to have size info on a small data sheet about the product. The leatherman I purchase from this company is my 4th leatherman as I use them for work. 10/10”

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Posted 3 years ago

“Great product. Love it.”

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Posted 3 years ago

“Very satisfied with the Squirt PS4 and the prompt delivery!”

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Posted 3 years ago

“Website easy to navigate, along with placing an order and payment. Age check simple. Quick delivery.”

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Posted 3 years ago

“Exceptionally speedy service. A particular highlight was having the option to engrave the handle with my name and contact number!”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,240 reviews