Multi-tool-store.co.uk Reviews

4.9 Rating 3,026 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quick service, top class on line shop.”

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Posted 2 years ago

“Bought the pouch to replace lost one. A little different but holds the bit set and rachet driver extension just thanks to elasticated sides. No need to contact customer services”

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Posted 2 years ago

“The engraving hadn’t gone through on the order so they rang me and ask what wanted engraved. The tool was was engraved and delivered next day.”

Multi-tool-store.co.uk 5 star review on 1st December 2021

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Posted 2 years ago

“Nice little tool, this is my fifth Leatherman tool, I have them in all my vehicles they are a handy bit of kit. I normally always carry the hey Juice but none of the tools lock on that one so I have swapped it for the Free T4 as every tool locks, which stops a few cuts and scapes.”

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Posted 2 years ago

“Does exactly what it claims and is required. If you want a knife sheath this one works!”

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Posted 2 years ago

“From order to delivery, excellent. Well presented and is a xmas gift which I will be more than happy to give. The engraving was a very good choice and well done 👍”

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Posted 2 years ago

“Difficult to navigate website.Finally spoke to Caitlin who was very helpful.”

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Posted 2 years ago

“Great products, fast turnround very happy with the service.”

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Posted 3 years ago

“Very Happy thank you, great service,great product,great price and speedy delivery Thanks again”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent website. Easy to order etc. The Leatherman details would benefit from a size reference...the same hand holding each tool, just for comparison.”

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Posted 3 years ago

“Great selection, sale prices and very very quick service! Would definitely recommend.”

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Posted 3 years ago

“Fantastic service. Contacted me about engraving when they weren’t 100% sure what I requested.”

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Posted 3 years ago

“This is my 5th purchase from Multi Tool Store and I am amazed at the superior level of service. Orders are despatched so quickly even with additional engraving. My latest purchase was somewhat complicated due to my own errors in ordering but they have sorted everything and my order is on its way. Special shout out to Stacey in Customer Service who has gone above and beyond to ensure my order is as I 'intended'. Well done Stacey and Multi Tool. Fabulous service !”

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Posted 3 years ago

“Item, purchased, great price, bought as a gift, delivery was quick, would recommend, and would not hesitate to buy from the company again”

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Posted 3 years ago

“I bought this to replace the one I lost which I had for 15 years and everything worked perfectly, and happy to say this one is as good a quality as my last one very pleased , Leatheman we’re easy to deal with and the purchase came really quick and well packed ,”

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Posted 3 years ago

“Very pleased with the service from Multi-tool-store. No complaints.”

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Posted 3 years ago

“prompt delivery and very tidy engraving. Happy customer”

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Posted 3 years ago

“Unfortunately my Leatherman Squirt was missing from my package when it arrived. However, Customer Service could not have been more amazing - resent my order (which was customized) in super quick time, no quibble. It's lovely to see good old-fashioned customer care still exists. All emails were personally written- not an automated reply. And I love my Squirt.”

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Posted 3 years ago

“Excellent company to deal with, personal contact over the phone to clarify order. Product as described at reasonable cost, well packaged and prompt delivery”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,026 reviews