Multi-tool-store.co.uk Reviews

4.9 Rating 3,027 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,027 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the leatherman style multi knife. It's tiny, a lot smaller than it appears on the Web site. Could have maybe do e with being displayed next to the dearer leatherman multi tool knifes which are about 3-4 times bigger”

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Posted 4 years ago

“Ordered a personalised Leatherman micra for my sons birthday. It arrived 2 days later, perfectly engraved with his name. Great service and easy to order.”

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Posted 4 years ago

“Excellent store!”

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Posted 4 years ago

“Great product, prompt service ~ no complaints at all! On line order!”

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Posted 4 years ago

“Excellent service would recommend the company”

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Posted 4 years ago

“Great place for extras needed also they will help you if needed”

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Posted 4 years ago

“Excellent website, great quality items, and very competitive prices. Overall, an excellent service.”

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Posted 4 years ago

“Product is a leatherman, so it’s fantastic! However I had an issue with my delivery in that the Royal Mail failed to leave a card for me to collect my item, as Royal Mail won’t allow you to collect without this and I didn’t have the details to arrange a re-delivery I could not collect. I contacted MTS customer service but they seemed unwilling to offer any help, and wanted to sort it out.”

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Posted 4 years ago

Dear William, glad to hear you finally got your tool. As you were using our free standard service the courier is Royal Mail. They should leave a card if they can't deliver, but in this case that has not happened. As long as you have ID you are able to pick up your parcel, and I can see you did this on 11th March. Apologies if the team were unable to help, however once a parcel is in process we need to wait 2 weeks for the courier to return to us.

Posted 4 years ago

“Item was as described and shipped on time. Loosing 1x star simply because box had been opened previously. Upon inspection the item seemed to be new and unused, though.”

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Posted 4 years ago

“Excellent service from start to finish. Products delivered very quickly & any questions I had were answered without any problems. Special mention to Zara in customer service. Will definitely recommend them to colleagues & friends.”

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Posted 4 years ago

“A Brilliant Milspec multitool with several very cool and useful features , I’ve had quite a few over the years and they never disappoint with great US build quality Very pleased and may be handy in any disasters currently on the horizon”

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Posted 4 years ago

“Excellent fast service and well packaged. Would highly recommend.”

Multi-tool-store.co.uk 5 star review on 5th March 2020

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Posted 4 years ago

“Great service speedy delivery hassle free shopping.”

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Posted 4 years ago

“This purchase was a gift to a relative. Purchase was very easy over the internet, arrived speedily in perfect condition and has been very well received. a great present for a special occasion.”

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Posted 4 years ago

“Very good great information couldn’t beat them”

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Posted 4 years ago

“I ordered the wave+ with engraving. The leatherman arrived next day, just under 18 hours from ordering with standard delivery. Very impressed, highly recommended. U”

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Posted 4 years ago

“Bought as a birthday present for my farther and he absolutly loves it! Only issue is that when it was delivered the multi tool oil leaked a little and the packaging was taped up in the leatherman logo so he got a little suspicious but apart from that I'm well and truly happy and will definatly be buying from you again!”

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Posted 4 years ago

“Super happy with the quality of the product (T4). Customer service was excellent with no hesitation in buying from multi tool in the future. Can't recommend enough”

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Posted 4 years ago

“Great and quick service, pleased to receive my order in time.”

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Posted 4 years ago

“The items are very well and precisely described. The store I is easy to navigate and mix and match related products. When I contacted the customer service prior to the purchase, they answered all my questions and in a good timeframe. The items were packed safely. When I contacted them again due to an accidental inconsistency, they resolved the issue promptly and to my satisfaction.”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,027 reviews