Multi-tool-store.co.uk Reviews

4.9 Rating 3,138 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 1st July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, well-packed, fast delivery”

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Posted 4 years ago

“This is a bit unfair because Multi Tool Store sell some excellent products, however, they really do provide an excellent service. They kept me informed throughout my purchase although to be frank because they are so efficient the process is so quick! Ihave only ever given one other company 5 stars so this is not to be taken lightly.”

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Posted 4 years ago

“Super-quick delivery of engraved multitool.”

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Posted 4 years ago

“Fast delivery and item exactly what I wanted at a good price. Thanks!”

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Posted 4 years ago

“This is my type of company no issues and the product was in my hand in jig-time. I will use them again, very soon.”

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Posted 4 years ago

“Highly recommended service”

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Posted 4 years ago

“I had been looking for a leather man multi tool for a while and with a discount too I couldn’t refuse. Turned up very quickly as well.”

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Posted 4 years ago

“The tool arrived as specified with engraving as requested, well within specified time.”

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Posted 4 years ago

“Competitive prices, great comms and fast delivery. Highly recommended.”

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Posted 4 years ago

“Great company..I ordered by phone..The sales team were very helpful and my multi tool arrived within a few days..”

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Posted 4 years ago

“Amazing service !!!! Ordered a leatherman surge at 10pm plus engraving, by 9.30am the next day I had a confirmation email to say item had been dispatched, item arrived next day and as described and engraved I was so pleased as it was a present for a friend , he was super chuffed with it too , would highly recommend MULTI-TOOL STORE it's a 10 out of 10 from me 👍👍👍”

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Posted 4 years ago

“My husband loves is multi tool.”

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Posted 4 years ago

“excellent service.”

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Posted 4 years ago

“Excellent customer service. I ordered an engraved Leatherman tool and received it 24 hours later. I had intended on ordering direct from Leatherman but couldn't resist the engraving option. I am so glad I went with The Multi Tool Store. The engraving was just as I had requested. I would highly recommend this company.”

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Posted 4 years ago

“Excellent service. Very prompt and exactly as described online. Would recommend.”

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Posted 4 years ago

“A great choice of items and very quick delivery. My only gripe was that the knife was loose in the packaging so whoever had packaged the item hadn't sealed the box properly. Only a minor fault though. I would recommend.”

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Posted 4 years ago

“Very pleased with product and delivery time, highly recommend.”

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Posted 4 years ago

“Easy to order from website. Had a problem with late delivery, but a refund was issued straight away, can’t ask for much more than that really.”

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Posted 4 years ago

“Fantastic service, and considering the custom engraving service delivery was incredibly fast!”

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Posted 4 years ago

“Amazing speedy service”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,138 reviews