Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast easy ordering, quality of goods excellent.”

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Posted 2 years ago

“Bought a Leatherman 'Wave' to replace one I'd had for about 25 years which was lost (or stolen). They are fabulous tools and so well engineered, much better than cheaper copies. My only slight disappointment was it came with a Nylon pouch and not a leather one like my original. Surely the clue's in the name of the product chaps!!”

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Posted 2 years ago

“Excellent, very quick and efficient service.”

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Posted 2 years ago

“Fast dispatch, good quality engraving.”

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Posted 2 years ago

“Very satisfied”

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Posted 2 years ago

“an efficient online store with a good range of products at honest prices. the service was fast and well packaged. thanks”

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Posted 2 years ago

“having had a leather blast for 18 years in constant use I decided to upgrade to the surge. Damn best bit if kit ever as a locksmith it's worth every penny. and case with a popper is more slimline and trim than the velcro so i prefer but both incredibly good quality. well worth the investment”

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Posted 2 years ago

“My order was handled fast and quality of product was top quality also up dates via email- excellent.”

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Posted 2 years ago

“Fantastic and quick service!”

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Posted 2 years ago

“I ordered a Leatherman wave 2 on a Saturday. I was told my delivery would be Sunday. To my surprise. I was then informed on Saturday the courier hadn't collected it. Now that's what I call customer Service! I am extremely happy with the Leatherman, and the service received was second to none. I cannot praise these guys high enough.”

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Posted 2 years ago

“Arrived on time well packaged. Needed signed for which is always a pain for me as I’m never in. But suppose that’s the knife laws. Seems like a good quality tool been in my pocket all week and never noticed it. All good so far 👍👍”

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Posted 2 years ago

“I could not believe how quickly the multi tool arrived. Somehow I thought it would take longer. I had bought it for my son’s 21st birthday. He’s practical, like me, and I thought it would be a brilliant and lasting memory of a passion shared. I have carried mine 24/7 since my parents gifted one to me. (Bit tricky at the passport office). It’s almost a month to his birthday but he might be at uni then and I was so excited I had to gift it early. He was beyond delighted and, to the best of my knowledge, hasn’t had it beyond reach since. I chose the Charge as he works as an apprentice electrician when not studying. This model has two types of wire cutters/strippers along with crimpers. But also all the other stuff which is immensely useful. Good sharp knives - a binding cutter - scissors - multi hex screwdriver capability and, of course, a bottle opener. Hmm - wonder which will be used most often! 🤣”

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Posted 2 years ago

“Excellent service quick delivery . present for my brother he loved the wave.”

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Posted 2 years ago

“I've purchased many Leatherman tools from the Multi-tool store. Never had any issues, excellent quality, very quick delivery and kept fully up to date at all times. Would highly recommend.”

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Posted 2 years ago

“leatherman wave+ arrived promptly and is a great tool using it at work already !”

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Posted 2 years ago

“Excellent service from ordering to delivery and considering I had two blades being engraved, amazingly quick!”

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Posted 2 years ago

“Perfect fit for my leather man surge.very pleased.”

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Posted 2 years ago

“Looking for a leatherman wave and multi tool had an excellent price, and one heavily discounted as it was a second. It arrived quickly, despite postal strike and is excellent and very happy with their service, communications and delivery. Plus I've got a fantastic multi-tool at an excellent price.”

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Posted 2 years ago

“Very disappointed that material sheath sent instead of leather one ordered and paid for. Present for my son (aged 33) Ordered Leatherman Wave + Leather Sheath.”

Multi-tool-store.co.uk 2 star review on 6th October 2022

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Posted 2 years ago

Hi, so sorry you were sent the wrong sheath, please email us with your details - customerservice@outdoor365.co.uk and we will get this sorted for you. Kind regards, Jude

Posted 2 years ago

“Great choice and price. Super quick delivery.”

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Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews