Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From placing the order to delivery an excellent prompt service and good prices. Kept fully informed throughout the process, would recommend this company.”

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Posted 2 years ago

“Brilliant service brilliant product!”

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Posted 2 years ago

“A perfect online shopping experience. I would also recommend the 'seconds' that have been wrongly engraved. The mark is very subtle and it is worth the discount.”

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Posted 2 years ago

“Great products, shipped quickly. Would recommend.”

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Posted 2 years ago

“Very pleased with my multi tool, does the job 👍👍👍”

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Posted 2 years ago

“Great service, fast delivery, even when I messed up my order they fixed it. Top class!”

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Posted 2 years ago

“Multi- tool-store were super helpful, when my order was not delivered by the postal service. It was replaced at great speed, for my husband’s birthday the following day, and still personally engraved.”

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Posted 2 years ago

“Very quick and perfect service 👌 Ordered and dispatched super quick time. Thanks”

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Posted 2 years ago

“Product good but website very poor and difficult to navigate. Customer Service staff difficult to get hold of.”

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Posted 2 years ago

“Good range of Leatherman products and accessories. Prompt dispatch and excellent customer service when contacted by email.”

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Posted 2 years ago

“Having had issues with my card payment going through, I rang the main store. I spoke with an amazing lady called stacey. She was kind understanding and helped me put my mind at rest. Thank you stacey for helping me sort my partners birthday present. Best wishes too you.”

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Posted 2 years ago

“Great selection from which to choose - and plenty of good guidance. Dispatch was very prompt. Highly recommended.”

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Posted 2 years ago

“Good service the item was received and was as described on the website.”

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Posted 2 years ago

“Great service and nice engraving, professional company.”

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Posted 2 years ago

“Bought as a gift. Arrived in perfect condition including engraving. Excellent service - exactly as described. Multi-tool-store recommended!”

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Posted 2 years ago

“I was very impressed by the professional and straightforward process of ordering from Multi-Tool. Ordering and shipping was extremely straightforward and I felt very well notified throughout the process of shipment and delivery. Great.”

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Posted 2 years ago

“Good delivery time, and excellent quality.”

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Posted 2 years ago

“Good products, good website and quick delivery.”

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Posted 2 years ago

“Great service as always many thanks. The Skrletool KBx is great,just what I wanted.”

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Posted 2 years ago

“I was shocked how quickly my item was delivered. Outstanding!”

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Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews