Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and the 'second' leatherman is as new as described 👌”

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Posted 3 years ago

“Placed an order for an engraved surge for work, as always multi-tool-store processed the order including the engraving and had it delivered to me within a matter of days, engraving is perfect. First class customer service 5*****”

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Posted 3 years ago

“Fake leatherman watch delivered promptly. Not even same size as a genuine one. Quick response on return & refunded. No feed back on product from supplier. Not likely to use them again.”

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Posted 3 years ago

Dear Tim, Thanks for your comments. We are authorised retailers of Leatherman tools in the UK, we are a genuine company selling genuine Leatherman tools and accessories. Whitby & Co are the distributors for Leatherman tools in the UK and as such, hold a list of authorised retailers - we are the largest retailer in the UK and our credentials can be verified with the distributor and via Leatherman USA. Kind regards, Jude Freeman Multi-tool Store

Posted 3 years ago

“Good choice of items and the buyer can be assured of fine quality.”

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Posted 3 years ago

“Rapid service. Great delivery. Quality.”

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Posted 3 years ago

“Bought our son one the same as his dad's as a carpenter so useful in his job also camping has a lot of used for this multitool.”

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Posted 3 years ago

“Give Stacey a raise! I was having endless problems with the website so got in touch with the customer service team. Stacey put everything together for me, including an engraving and sent over a personal payment link so I could finally place the order. She was super quick to come back to me which would have been amazing on a weekday, but this was all on a Saturday afternoon. The order even arrived on Monday! So impressed. Thank you Stacey!”

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Posted 3 years ago

“Fantastic bit of kit and brilliant service. Delivered in only a few days with engraving on the blade. Outstanding service”

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Posted 3 years ago

“Really fast dispatch, nice engraving on product. Very small issue rapidly rectified. Would definitely use again.”

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Posted 3 years ago

“Rebar Multitool- Picked this lightweight multi tool for my daughters passing out present. Obviously very pleased with the quality and functionality. Engraving could have been spread across the handle. The pouch belt loop could be bigger to accommodate service belts/gun belts etc”

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Posted 3 years ago

“These items were brought as gifts and my son in law is really impressed and has used it often.”

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Posted 3 years ago

“Package came very fast, would recommend.”

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Posted 3 years ago

“Well worth the price, it's very robust and looks amazing in camo! The bit drivers that come with it work well to”

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Posted 3 years ago

“Great service and communication. Cant fault.”

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Posted 3 years ago

“My leatherman arrived swiftly with a nice job on the engraving too. Would recommend.”

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Posted 3 years ago

“Delivery was quick and product was as described. Very happy with purchase”

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Posted 3 years ago

“Great quality item and super fast delivery thank you!”

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Posted 3 years ago

“Brilliant service! On time, high quality, kind team! I will come back for some more perfect gifts :)”

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Posted 3 years ago

“I ordered the multi tool for my son who is a trainee Grip. He had told me about it and how useful it would be .”

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Posted 3 years ago

“Wonder service , quick and loved the end product , finished off really well. Very happy with my purchase. Definitely recommend.”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews