Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased Leatherman wave as a gift for someone, as i've owned one since they 1st came out, Amazing tool giving years of service”

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Posted 3 years ago

“Excellent service, very quick delivery, thank you !”

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Posted 3 years ago

“Top-tier customer service, very friendly and helpful and were able to accommodate what I thought was a bit of an annoying request. Additionally, excellent delivery options, can't fault it at all and would highly recommend. Beyond this, good pricing for a popular product when compared with other retailers.”

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Posted 3 years ago

“Good quality items arrived when they said it would.”

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Posted 3 years ago

“Trust is everything. I trust this company.”

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Posted 3 years ago

“Excellent service, item arrived the day after ordered. Would definitely use again.”

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Posted 3 years ago

“Very good quick service, top class on line shop.”

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Posted 3 years ago

“Bought the pouch to replace lost one. A little different but holds the bit set and rachet driver extension just thanks to elasticated sides. No need to contact customer services”

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Posted 3 years ago

“The engraving hadn’t gone through on the order so they rang me and ask what wanted engraved. The tool was was engraved and delivered next day.”

Multi-tool-store.co.uk 5 star review on 1st December 2021

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Posted 3 years ago

“Nice little tool, this is my fifth Leatherman tool, I have them in all my vehicles they are a handy bit of kit. I normally always carry the hey Juice but none of the tools lock on that one so I have swapped it for the Free T4 as every tool locks, which stops a few cuts and scapes.”

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Posted 3 years ago

“Does exactly what it claims and is required. If you want a knife sheath this one works!”

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Posted 3 years ago

“From order to delivery, excellent. Well presented and is a xmas gift which I will be more than happy to give. The engraving was a very good choice and well done 👍”

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Posted 3 years ago

“Difficult to navigate website.Finally spoke to Caitlin who was very helpful.”

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Posted 3 years ago

“Great products, fast turnround very happy with the service.”

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Posted 3 years ago

“Very Happy thank you, great service,great product,great price and speedy delivery Thanks again”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent website. Easy to order etc. The Leatherman details would benefit from a size reference...the same hand holding each tool, just for comparison.”

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Posted 3 years ago

“Great selection, sale prices and very very quick service! Would definitely recommend.”

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Posted 3 years ago

“Fantastic service. Contacted me about engraving when they weren’t 100% sure what I requested.”

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Posted 3 years ago

“This is my 5th purchase from Multi Tool Store and I am amazed at the superior level of service. Orders are despatched so quickly even with additional engraving. My latest purchase was somewhat complicated due to my own errors in ordering but they have sorted everything and my order is on its way. Special shout out to Stacey in Customer Service who has gone above and beyond to ensure my order is as I 'intended'. Well done Stacey and Multi Tool. Fabulous service !”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews