Multi-tool-store.co.uk Reviews

4.9 Rating 3,200 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online transaction with excellent customer service to smooth out any issues.”

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Posted 1 year ago

Hi Christopher, Thank you for your wonderful feedback! We're thrilled to hear that your online transaction went smoothly and that our customer service was able to assist you. If you have any further questions or need help in the future, don’t hesitate to reach out. Best regards, Jamie Multi-Tool-Store Customer Service

Posted 1 year ago

“Fantastic service Would recommend 💯”

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Posted 1 year ago

“Fast despatch at a competitive price. I have used this company several times now and they consistently deliver a First class service 👏 Thank you 👍🏻”

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Posted 1 year ago

Hi Philip, Thank you for your incredible review! Best, Jamie Multi-Tool-Store Customer Service

Posted 1 year ago

“Excellent service. Ordered and delivered extremely quickly. Product and personalisation detail all great. Would recommend Multi-Tool Store to all.”

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Posted 1 year ago

“Great service and product”

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Posted 1 year ago

“great service great product”

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Posted 1 year ago

“Parcel arrived quickly, well packaged and recipient very pleased with item. Competitively priced and excellent service received. Thank you”

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Posted 1 year ago

“Ordered a Leatherman sheath. Good product, great price delivered quickly. Would not hesitate to use Multitool Store again.”

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Posted 1 year ago

“Good quality products and fantastic customer service with quick and efficient deliveries”

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Posted 1 year ago

“Super fast delivery and excellent quality as always with Leatherman.”

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Posted 1 year ago

“Customer support was very helpful. The purchase arrived very quickly. Great service would use again.”

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Posted 1 year ago

“Excellent service. Competitive prices for leatherman Tools, fast delivery. Can't fault Multi-tool store.”

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Posted 1 year ago

“Great little tool”

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Posted 1 year ago

“Excellent service. Lovely engraved gift.”

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Posted 1 year ago

“The customer service was great. Not such a fan of the products I received. Skeletool KB is just a novelty and the Skeletool CX plier tool is WAY too stiff.”

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Posted 1 year ago

“Product as described - good quality as expected. Very quick de;ivery.”

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Posted 1 year ago

“Amazing service and very simple website, would definitely recommend”

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Posted 1 year ago

“Needed a new pouch for my Leatherman surge. Cheapest direct replacement delivered quickly. Good comms.”

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Posted 1 year ago

“No hassle shopping Higgly recommended”

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Posted 1 year ago

“Amazing Customer service”

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Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,200 reviews