Multi-tool-store.co.uk Reviews

4.9 Rating 3,241 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Leatherman Charge+ Tti and did receive it reasonly promptly. However the free gift of oil and stone was not present in the box despite being listed on the invoice and ticked off by the packer. I raised a query with customer support about it but they have just ignored it.”

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Posted 1 year ago

“Ordered a Leatherman Wave to be engraved as a gift. Arrived very quickly and was exactly as I’d ordered. Impressive service and highly recommended.”

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Posted 1 year ago

“Fast delivery, great product ,thank you”

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Posted 1 year ago

“Great service, delivered early. As described. Thank you will definitely use this company again.”

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Posted 1 year ago

“I have used Multi-tool several times buying birthday gifts for my club members , never let me down on their service. Leatherman tools speak for themselves. I would not buy any other.”

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Posted 1 year ago

“Good site, easy to use and prompt delivery.”

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Posted 1 year ago

“Really good”

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Posted 1 year ago

“Pleasant transaction and very pleased with the Product. Thank you.”

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Posted 1 year ago

“I found that the products and service provided are excellent. My order was placed on Sunday evening 29-12-2024 and the goods were delivered 31-12-2024.”

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Posted 1 year ago

“Absolutely blown away. My leather man doesn’t leave my side. Phenomenal product.”

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Posted 1 year ago

“My son is very happy with the Leatherman that we bought. The engraving on the blade makes it extra special. Very quick delivery - thank you.”

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Posted 1 year ago

“Amazing product, well made.”

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Posted 1 year ago

“Good experience. Stock was there and delivery was fast. Many thanks.”

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Posted 1 year ago

“Item delivered very quickly and well packaged. Ordering was quick and easy. Bought a leatherman and was competitively priced.”

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Posted 1 year ago

“Great service and products.”

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Posted 1 year ago

“Quality product delivered as stated. Especially as ordered Friday with the Christmas delivery issues.”

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Posted 1 year ago

“Great website create to understand an item was delivered in good time”

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Posted 1 year ago

“Absolutely love the personalised leatherman and it came so quick perfect for Christmas 🎄 😁😁”

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Posted 1 year ago

“I my order arrived incorrect even though the paperwork has been signed as checked by two different people. I have emailed customer service three days ago and still waiting for a response. Doesn't look like this Xmas present will arrive on time now. Very disappointed.”

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Posted 1 year ago

Hi there, I'm so sorry for the trouble. I have searched our system and I cannot find any emails from the email address on your order, was it sent from another email? If you could forward it again to customerservice@outdoor365.co.uk then we can get this sorted in time for Christmas. My apologies once again. Best wishes, Stacey

Posted 1 year ago

“Class act - efficient!”

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Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,241 reviews