Multi-tool-store.co.uk Reviews

4.9 Rating 3,098 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,098 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 2nd February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service, so helpful and friendly. Would definitely order from this company again.”

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Posted 1 year ago

“Wave+ gift box with engraving, bought as a gift. Looks great quality with nicely boxed presentation. Prompt delivery.”

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Posted 1 year ago

“Excellent service and very prompt customer responses.”

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Posted 1 year ago

“Arrived very quickly looks good , it's for an 18th birthday present so can't really review the tool itself”

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Posted 1 year ago

“Great product and great sellers. Speedy delivery and item was perfect and exactly what my partner wanted. Absolutely no complaints and would highly recommend.”

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Posted 1 year ago

“Quick & efficient service, fast delivery, great product. Bit pricey but worth it.”

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Posted 1 year ago

“Brilliant, fast service, ordered Leatherman Wave gift set with engraving on tool and tin. Very pleased with the product and speedy service. Lovely gift for my brother's birthday.”

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Posted 1 year ago

“Hi guys I recently left a bad review about a knife I received and a returns situation I had with it but I would like to say I’m now fully satisfied with my returns and take back my last statement thank you”

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Posted 1 year ago

“Leatheman are my go too multi tool, excellent quality and innovation. Unfortunately I lost my previous one so had to replace it.”

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Posted 1 year ago

“Excellent service, communication and delivery. Great product too.”

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Posted 1 year ago

“Satisfied with my purchased! I ordered a tool as a gift with next day delivery. I had an issue to verify my age and the customer services cleared the issue in a super rapid way. I felt instant reassurance. The delivery was on time. Well done for your professionalism.”

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Posted 1 year ago

“My order was promptly dispatched, with regular updates tracking it's progress. The Leather man Supertool arrived spot on time and was well packed. It was in perfect condition, and I feel sure it will serve me well over the coming years. Importantly for me, I feel confident that there is a support structure in place should I ever need it.”

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Posted 1 year ago

“They had exactly what I wanted at a very competitive price when I bought my Leatherman Wave+.”

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Posted 1 year ago

“Good team delt with my issues quick and we’ll , would highly recommend 🙏”

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Posted 1 year ago

Good afternoon, Thank you so much for your patience with us, it is truly appreciated. I have responded to your email regarding the return. I'm so sorry for the wait on a response - we are only a small team of 5 so getting through hundreds of emails does take a lot of time. I can only apologise. I will await your response to our email. Best wishes, Stacey

Posted 1 year ago

“Excellent service prompt delivery even during the holiday season... Happy with item having already owning a handful of cheap ones which are nowhere near as good as the build quality of leatherman tools, & feels premium just to hold in the hand...”

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Posted 1 year ago

“Gift for my husband who is absolutely delighted with it. Delivery was fast and as promised.”

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Posted 1 year ago

“It's fine once you work out how to open it. Dad very much enjoyed his Christmas present.”

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Posted 1 year ago

“Good website, the option to engrave is really nice, you had exactly the tool I was looking for at a comparable price to other retailers with fast delivery....would definitely buy from you again! My only minor issue was the box was a bit dented on the corners which was a shame as it was a gift but the contents were in perfect order.”

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Posted 1 year ago

“Amazing service! With just two days yo go before Christmas, I decided to try and get a Leatherman for my son - tall order, I know. Not only were Multi-tool-store able yo deliver next day, they even engraved it beautifully with his name....he is delighted with it. Well done M-T-S....above and beyond!”

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Posted 1 year ago

“Great website, easy to use, no hidden extras. Delivery was prompt, excellent product.”

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Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,098 reviews