Multi-tool-store.co.uk Reviews

4.9 Rating 2,888 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 2,888 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 12th January 2024

Christopher

Multi-tool-store.co.uk 5 star review on 27th November 2023

Sharon

Multi-tool-store.co.uk 5 star review on 8th October 2023

Grzegorz

Multi-tool-store.co.uk 5 star review on 6th October 2023

Mitchell

Multi-tool-store.co.uk 5 star review on 27th August 2023

Robert

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , website easy to navigate , prices really good and delivery fantastic”

Helpful Report

Posted 2 months ago

“Fast efficient service can’t fault it”

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Posted 2 months ago

“Fast delivery and a great product”

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Posted 2 months ago

“Great service and extremely quick delivery. Good communication via email and the product was exactly as I expected. First class! Thank you so much”

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Posted 2 months ago

“An efficient service which meant my son in law had his new tool holder in time for his birthday! A nice quality product thank you.”

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Posted 2 months ago

“Fast efficient service, and an excellent Whitby leather pouch for my Leatherman Surge.”

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Posted 2 months ago

“Fast and efficient”

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Posted 2 months ago

“Just what my husband wanted. Got it for is birthday. Excellent service and excellent quality, really good price for the tool. Hope he gets plenty of satisfaction using it.”

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Posted 2 months ago

“Great selection of tools. Ordering was easy. Item arrived on time. No hassle fantastic service. I also contacted customer services regarding a repair to a tool and they quickly pointed me in the right direction. Very happy.”

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Posted 2 months ago

“Brill and easy”

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Posted 2 months ago

“I had my first delivery arrive to find there had been a mix up with engraving. I contacted customer service and was dealt with brilliantly and a replacement was recieved the very next day. I would most certainly buy from you again.”

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Posted 2 months ago

“Easy to order from. Comparable on price. Quick and efficient delivery.”

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Posted 2 months ago

“Good price and arrived promptly”

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Posted 2 months ago

“Love the engraving 😁 only 1 point, why can’t the font etc be the same as the leatherman? All blades etc are great. Pity I have to grind of a bit from my 1/4” adapter from the 90’s gen leatherman to get it to fit properly”

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Posted 2 months ago

“I have bought a number of items from you, and I am well impressed by your staff and customer service. Excellent at all times and so helpful will recommend and use again. Regards Paul Marsh”

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Posted 2 months ago

“This is the third item I have ordered and once again a brilliant experience. The Wave+ arrived quickly and well packaged. The leather case I opted for was enclosed as per my order. My only slight disappointment would be that the seal was broken on the box. This would be so they can substitute the nylon sheaf for the leather one. I think next time I would buy the leather sheaf additonally as I prefer an unopened original package. This is the fault of how the packaging from Leatherman works and nothing multi store have done wrong. I've since purchased a Surge in black oxide and delivery was 3 days. Ordered 6.15pm Saturday 3rd Feb and delivered Monday 6th Feb. Outstanding service. I'll certainly continue to order from multi tool store as they are so reliable and simply great at what they do.”

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Posted 2 months ago

“Easy ordering and fast delivery. Great site to navigate and too many choices for an indecisive individual like me.”

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Posted 2 months ago

“Excellent service and fast delivery 😁👍👍”

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Posted 2 months ago

“Following having placed an order for the first time with Multi-Tool Store, I was pleasantly impressed with how promptly my order was processed and delivered. I will definitely return - thanks guys 👍”

Helpful Report

Posted 2 months ago

“Excellent and prompt service”

Helpful Report

Posted 2 months ago

Multi-tool-store.co.uk is rated 4.9 based on 2,888 reviews