Multi-tool-store.co.uk Reviews

4.9 Rating 3,127 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,127 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and products.”

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Posted 5 months ago

“Quality product delivered as stated. Especially as ordered Friday with the Christmas delivery issues.”

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Posted 5 months ago

“Great website create to understand an item was delivered in good time”

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Posted 5 months ago

“Absolutely love the personalised leatherman and it came so quick perfect for Christmas 🎄 😁😁”

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Posted 5 months ago

“I my order arrived incorrect even though the paperwork has been signed as checked by two different people. I have emailed customer service three days ago and still waiting for a response. Doesn't look like this Xmas present will arrive on time now. Very disappointed.”

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Posted 5 months ago

Hi there, I'm so sorry for the trouble. I have searched our system and I cannot find any emails from the email address on your order, was it sent from another email? If you could forward it again to customerservice@outdoor365.co.uk then we can get this sorted in time for Christmas. My apologies once again. Best wishes, Stacey

Posted 5 months ago

“Class act - efficient!”

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Posted 5 months ago

“Still haven't relieved my item and they're emailing asking me to send a review. Sadly I can't review products I haven't received. Spoke with customer services who were about as much use as a chocolate tea pot. Won't be using this company again.”

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Posted 5 months ago

“Fast efficient delivery”

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Posted 5 months ago

“Good service and great products.”

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Posted 5 months ago

“Very simple to order from with easy tracking for high value items .Great service i would definitely recommend this company.”

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Posted 5 months ago

“I made an error with the engraving during the ordering process and phone customer services, who quickly corrected the problem. Many thanks for that! Great product and service!”

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Posted 5 months ago

“I have purchased several products from the multi-tool-store and always had excellent service.”

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Posted 5 months ago

“good website and easy to use, arrived fast .”

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Posted 5 months ago

“A superb quality product at an excellent price. Incredibly rapid delivery with great communications. I would definitely recommend Multi Tool Store and I will definitely buy from them again.”

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Posted 6 months ago

“Very high quality products, fast shipping, good prices and easy to order, can't be more satisfied!”

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Posted 6 months ago

“Excellent choise and prices, will use again. Keep up the great service.”

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Posted 6 months ago

“Delivery time was reasonable engraving looks great gift wrap and card lwas not worth it for £8 wish I’d not bothered as I need to re wrap it”

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Posted 6 months ago

“Good service, came in good time considering it was a engraved order.”

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Posted 6 months ago

“Bought a new pouch for my wave, prompt delivery and good product”

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Posted 6 months ago

“I bought a Leatherman wave. After surching for the best (lowest) price Multi-tool offered the best. As they say the rest is history.”

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Posted 6 months ago

Multi-tool-store.co.uk is rated 4.9 based on 3,127 reviews