Multi-tool-store.co.uk Reviews

4.9 Rating 2,889 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 2,889 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 12th January 2024

Christopher

Multi-tool-store.co.uk 5 star review on 27th November 2023

Sharon

Multi-tool-store.co.uk 5 star review on 8th October 2023

Grzegorz

Multi-tool-store.co.uk 5 star review on 6th October 2023

Mitchell

Multi-tool-store.co.uk 5 star review on 27th August 2023

Robert

Anonymous

Anonymous // 01/01/2019

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“Excellent service, communication and delivery. Great product too.”

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Posted 3 months ago

“Satisfied with my purchased! I ordered a tool as a gift with next day delivery. I had an issue to verify my age and the customer services cleared the issue in a super rapid way. I felt instant reassurance. The delivery was on time. Well done for your professionalism.”

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Posted 3 months ago

“My order was promptly dispatched, with regular updates tracking it's progress. The Leather man Supertool arrived spot on time and was well packed. It was in perfect condition, and I feel sure it will serve me well over the coming years. Importantly for me, I feel confident that there is a support structure in place should I ever need it.”

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Posted 3 months ago

“They had exactly what I wanted at a very competitive price when I bought my Leatherman Wave+.”

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Posted 3 months ago

“Good team delt with my issues quick and we’ll , would highly recommend 🙏”

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Posted 3 months ago

Good afternoon, Thank you so much for your patience with us, it is truly appreciated. I have responded to your email regarding the return. I'm so sorry for the wait on a response - we are only a small team of 5 so getting through hundreds of emails does take a lot of time. I can only apologise. I will await your response to our email. Best wishes, Stacey

Posted 3 months ago

“Excellent service prompt delivery even during the holiday season... Happy with item having already owning a handful of cheap ones which are nowhere near as good as the build quality of leatherman tools, & feels premium just to hold in the hand...”

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Posted 3 months ago

“Gift for my husband who is absolutely delighted with it. Delivery was fast and as promised.”

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Posted 3 months ago

“It's fine once you work out how to open it. Dad very much enjoyed his Christmas present.”

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Posted 3 months ago

“Good website, the option to engrave is really nice, you had exactly the tool I was looking for at a comparable price to other retailers with fast delivery....would definitely buy from you again! My only minor issue was the box was a bit dented on the corners which was a shame as it was a gift but the contents were in perfect order.”

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Posted 3 months ago

“Amazing service! With just two days yo go before Christmas, I decided to try and get a Leatherman for my son - tall order, I know. Not only were Multi-tool-store able yo deliver next day, they even engraved it beautifully with his name....he is delighted with it. Well done M-T-S....above and beyond!”

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Posted 3 months ago

“Great website, easy to use, no hidden extras. Delivery was prompt, excellent product.”

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Posted 4 months ago

“Very fast delivery I have purchased 3 now and all fantastic”

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Posted 4 months ago

“Ordered a Leatherman multi-tool (with engraving to personalise,) online and the process was quick & easy. Efficient ordering and confirmation including virtual imaging in order to choose the style of font for engraving. The multi-tool was delivered before the estimated date and was packaged carefully. Great service. Can. recommend this store.”

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Posted 4 months ago

“5 star service”

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Posted 4 months ago

“As described, the SIGNAL is exactly what I wanted, with the MUT, they are great!”

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Posted 4 months ago

“Leatherman wave plus, engraved. Quality tool & super quick delivery! I'm a returning customer and will always use Multi-Tool Store for my requirements.”