Multi-tool-store.co.uk Reviews

4.9 Rating 3,167 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great store and with such excellent customer service. Jamie changed an order with a problem into an awesome positive experience. These guys are ace and know what they’re doing. So pleased to deal with such honest, upright, professional business people. First class and first class delivery too. My new tool is already facing worksite challenges. Keep up the great work. Many thanks again.”

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Posted 4 months ago

“Brilliant price, easy to purchase, fast delivery!”

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Posted 4 months ago

“Great range of products, great prices and the support team are fantastic”

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Posted 4 months ago

“Replaceed an item promptly that had been damaged in transit without any quibbles as well as engraving it for free as a good will gesture. Class act.”

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Posted 4 months ago

“Good oline shopping experience, prompt delivery, well packaged, will definitely use again.”

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Posted 4 months ago

“First class service, very well layed out website”

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Posted 4 months ago

“Would recommend Multi-tool-store after this experience. My new Leatherman arrived well in advance of the forecasted delivery date.”

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Posted 4 months ago

“Amazing products which arrive quickly. Have bought a few for family members and they last for many many years.”

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Posted 4 months ago

“I was decide they take all my investments funds if not for a recovery team called Oliver companyexpert505@g-mail.c() m”

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Posted 4 months ago

“Outstanding service and speed.”

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Posted 4 months ago

“Ordered the Leatherman as a gift so wanted it engraved. It arrived really quickly and looks lovely. Good quality product.”

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Posted 4 months ago

“Excellent fast service, with tracking. I would happily shop with you again if the need arises!”

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Posted 5 months ago

“Superb service, item arrived very quickly and is as good as I had hoped”

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Posted 5 months ago

“Very efficient delivery and great Wave plus tool. Plus free oil and sharpening stone. Your customer services chap, Jamie is a credit to the firm.”

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Posted 5 months ago

“Present was well received. Easy transaction.”

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Posted 5 months ago

“Absolute legends !! My tool got lost by royal mail so multi tool store engraved a new one and sent it out for next day delivery”

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Posted 5 months ago

“Great service, amazing that they can personalise, ship on the same day of ordering”

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Posted 5 months ago

“Fantasticly quick service - a real life saver! We needed a quick delivery for a Birthday Present and not only could we get what we wanted overnight, but we could have it engraved too. Very Impressive. Thank you.”

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Posted 5 months ago

“Great products!! I buy these Leatherman gift boxes form people’s special occasions and have them personalised, they are a great gift and very reasonably priced!”

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Posted 5 months ago

“Outstanding service and advice”

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Posted 5 months ago

Multi-tool-store.co.uk is rated 4.9 based on 3,167 reviews