Multi-tool-store.co.uk Reviews

4.9 Rating 3,024 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a problem with my order not appearing on their computer system. As soon as I contacted them the order was instantly sorted and put on a next day delivery. The tool was perfect and I have since ordered spares that arrived as expected.”

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Posted 3 months ago

“Super service, slight error on order but rectified really quickly would use again”

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Posted 3 months ago

“It did what I expected from an online shop.”

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Posted 3 months ago

“Very pleased with delivery and engraving. Great product at a good price”

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Posted 3 months ago

“Four stars because the shipping took an age.”

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Posted 3 months ago

“They sent the wrong thing in spite of two different people having checked and signed the invoice. However they were reqlly good at communication and sorted it out. Fortunately as it happens they are only amile away from my house\! If not there would have been a lot of messing around with posting it back”

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Posted 3 months ago

“Ordered an engraved tool one day and got it the next. Need I say more.”

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Posted 3 months ago

“I'm a bloke, 47 years old. I went down a YouTube rabbit hole called EDC, which stands for "everyday carry." It's for blokes like me who want to get the very best everyday carry tools and gadgets possible. This is how I found these wonderful people. I decided I needed a Leatherman tool, or my life would never be complete. They had a new version called the ARC. It was expensive. They let me play with it and a lesser version called the Wave Plus. After such play, I saved £100 and bought the cheaper Wave Plus. I came home with my new pride and joy, played with it for approximately 7 minutes, and put it away in the messy drawer. The likelihood is I'll forget it's in the messy drawer and go back and buy the ARC in a few months. The service, price, and understanding of my middle-aged madness were extraordinary. It was the first time I have liked shopping since 1997 when clothes fitted me properly.”

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Posted 3 months ago

“Good price, item delivered quickly, recommended.”

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Posted 3 months ago

“I ordered a new pouch for my leatherman with no problem at all. Delivery was on time and the pouch was well packaged. I would recommend using this supplier.”

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Posted 3 months ago

“Good professional services”

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Posted 3 months ago

“Organised company. Very quick delivery and leatherman skeletool Is a brilliant lightweight multi tool.”

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Posted 4 months ago

“Great product. Leatherman multitools are excellent products. I was impressed with the price and the speed of delivery. THe little extra for the express delivery was a useful and good value option. The engraving is a nice touch. Would love the option for the engraving to be a little bigger in size.”

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Posted 4 months ago

“Order arrived quickly which aloud me to send my existing unit back for repair. Great service and product.”

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Posted 4 months ago

“I have purchased from Multi-Tool Store before and always had excellent service an advice. This particular multi-tool is a present for my nephew who lives in Australia and it hasn't reached him yet so I am unable to review the product - just the service, which is very good!”

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Posted 4 months ago

“I use my leatherman serge every day for work so it gets a fair beating as does the sheath. So when my old sheath started to fall apart I needed a replacement fast .I had my new sheath within a few days and it is perfect.”

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Posted 4 months ago

“Over the moon with the multi tool signal , swift delivery thanks Roy”

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Posted 4 months ago

“Fast and clear and Professional, that's all you need.”

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Posted 4 months ago

“Great company to purchase from, accurate personalisation, speedy delivery in score packaging. Great dealer”

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Posted 4 months ago

“Fantastic service, great product, order as a gift and was well received. Highly recommed this company also engraving very nicely done.”

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Posted 4 months ago

Multi-tool-store.co.uk is rated 4.9 based on 3,024 reviews