Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use the Web site picked the leatherman I wanted put in basket. I picked the lazer engraving option to add that personal touch to my order but when item arrived it wasn't on it checked the order and it wasn't added to basket as you have to click another box. Still was very happy with the multi tool store will use again and would highly recommend to everyone”

Helpful Report

Posted 4 years ago

“I purchased a Leatherman Charge tti, best price in the UK, I chose to have it engraved and received it within three days of placing the order and this was over the weekend. It was really easy to order and arrived lightening fast. The best service I’ve received ever. I will definitely be using these guys again.”

Helpful Report

Posted 4 years ago

“Exceptionally good. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Excellent service delivered the very next day”

Helpful Report

Posted 4 years ago

“I bought multi tool as a gift the service was good ...I got it within a week of ordering”

Helpful Report

Posted 4 years ago

“The store in highly efficient. The Multi-tool was sent immediately and packed well. I also received information from the store about its travel status, (It arrived the day after I ordered it.) Thanks very much!”

Helpful Report

Posted 4 years ago

“Will only ever buy my Multi tools from here this is my sixth, bought the P4 Free and the Surge and they are brilliant...ordered customised and delivered within 3 days ..Thanks Multi-Tool for your usual great service.”

Helpful Report

Posted 4 years ago

“I didn’t really believe it! Order before 2pm for next day delivery? Maybe, but with personalised engraving and gift wrapped with hand written tag all on a Friday.......? I was promised a tracking number with the dispatch email notification but when it arrived, no number. However the number arrived separately a few hours later from the PO so probably not the stores fault. There was a glitch with the payment through the site which was sorted with a quickly answered phone call to a very friendly, helpful lady. My order arrived the next morning, before 9 am on Saturday. Absolutely brilliant. The engraving was top quality and the wrapping with handwritten tag were professional and beautiful. Thank you and congratulations. If this store sold everything that I ever needed to order I would only ever order things from them, forever. It is the best store I have ever had dealings with.”

Helpful Report

Posted 4 years ago

“Super prompt and efficient service. Recipient loves his fancy new gadget and is now in his rescue kit. Personalisation hopefully means they won’t go for a walk!”

Helpful Report

Posted 4 years ago

“High quality product, competitively priced. Very efficient delivery service, would definitely recommend multi tool store”

Helpful Report

Posted 4 years ago

“Brilliant service”

Helpful Report

Posted 4 years ago

“Brilliant service all round, well done to all concerned 👏👏”

Helpful Report

Posted 4 years ago

“Excellent selection and very speedy delivery.”

Helpful Report

Posted 4 years ago

“I bought a Leatherman tool as a Gift for my son and wanted it engraved with a small message, it arrived within a few days and is really nice. I’m sure he will love it, many thanks”

Helpful Report

Posted 4 years ago

“Ordering was so easy. Great website. Arrived the next day and I had asked for extra features. Beautifully engraved and exceeded my expectations. Well packaged and presentation. Very impressed.”

Helpful Report

Posted 4 years ago

“Best service - ordered Friday Monring and package arrived Saturday afternoon! Leatherman Multi Tool exactly as advertised and as shown!”

Helpful Report

Posted 4 years ago

“Fantastic speedy transaction thank you”

Helpful Report

Posted 4 years ago

“Very fast service, extremely well presented. Great job on the engraving too. I'm sure my husband will love it when I present it to him for his birthday next month.”

Helpful Report

Posted 4 years ago

“Fantastic service, great prices and a good choice of products. Highly recommended.”

Helpful Report

Posted 4 years ago

“Brilliant service ! 48 hours from ordering and it was delivered and it's perfect - just what i wanted for a gift.”

Helpful Report

Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews