Multi-tool-store.co.uk Reviews

4.9 Rating 3,209 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and very efficient service cannot fault anything”

Helpful Report

Posted 4 years ago

“Made a phone call, was assured the company could fulfill a personalized product, next working day. Crucial because we had someone moving abroad, it was a leaving gift. There is was, next day as promised, engraved beautifully. Genuinely couldn't think any higher of the company. Thanks.”

Helpful Report

Posted 4 years ago

“Very happy with the service and price. Ordered items and they arrived very quickly. Won’t hesitate to use them again.”

Helpful Report

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

“A good range of products available. The one I chose was despatched, with the engraving in good time.”

Helpful Report

Posted 4 years ago

“The product was fine although well handled as if ex demo. The packaging was open and tatty. Bit annoying as its for a present.”

Helpful Report

Posted 4 years ago

“Great product, delivered in no time at all... very happy”

Helpful Report

Posted 4 years ago

“I bought the item at a good price with prompt delivery.”

Helpful Report

Posted 4 years ago

“Brilliant service, fast delivery and a brilliant product. Purchased as birthday present for son who had lost his original multi tool on site. Multi tool is amazing, guaranteed for life”

Helpful Report

Posted 4 years ago

“Ordered a leather man gift set for a birthday gift and the service provided was fantastic. Easy to use website, personalisation of said gift easy to arrange and communication from start to finish was faultless. Highly recommended”

Helpful Report

Posted 4 years ago

“Had a well used Leatherman for over 20yrs, lost it and replaced it with the Leatherman Wave+. Excellent quality a functionality. Delivery service was spot on.”

Helpful Report

Posted 4 years ago

“Website,ordering ,comms and delivery were all wonderful.”

Helpful Report

Posted 4 years ago

“Great price, fast delivery and the product brilliant.”

Helpful Report

Posted 4 years ago

“We ordered a multi tool. It arrived really quickly and we were delighted with the engraving. Great product and great service .”

Helpful Report

Posted 4 years ago

“Exceptional fast turnaround of my order for a Leatherman gift for my son. Fast despatch and arrived beautifully packaged. Engraving first class. Well done.”

Helpful Report

Posted 4 years ago

“Fast delivery. The tool is top quality as I thought it would be. Very happy with the whole deal really.”

Helpful Report

Posted 4 years ago

“The service was excellent.”

Helpful Report

Posted 4 years ago

“I've purchased items from Multi-tool-store previously and received excellent service. They continue to provide excellent service and fulfilled my order quickly and efficiently. Highly recommended!”

Helpful Report

Posted 4 years ago

“I was very impressed that I was notified by e mail that you had the Leatherman ratchet driver back in stock.It arrived promptly and I have been very pleased with its functionality. Thank You”

Helpful Report

Posted 4 years ago

“Delighted with both my purchase and the service from Multi-tool-store. The price was one of the cheapest I could find even before a discount and even included a free sharpening stone and oil. Worth a look!”

Helpful Report

Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,209 reviews