Multi-tool-store.co.uk Reviews

4.9 Rating 3,136 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 1st July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product, quick delivery!”

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Posted 4 years ago

“Easy to order online and good delivery time.”

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Posted 4 years ago

“Fast delivery and great service when there was a small problem - all dealt with and replacement delivered within 24 hours.”

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Posted 4 years ago

“As a customer of Multi-Tool and a first-time patron, It has been a pleasure and a joy to have had my purchases handled efficiently and with professional courtesy and the speed by which they respond to my order was also a joy thank you to all your guys at Multi-Tool/Outdoor 365 it was a pleasure”

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Posted 4 years ago

“Had to change something on my order after I placed it. Sent an email. Emailed me back to say the order was changed even though it was already packed. Great service & fast post.”

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Posted 4 years ago

“Great service from Multi-Tool Store. Swift delivery and competitive prices. I definitely recommend!”

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Posted 4 years ago

“Awesome, the super tool 300 really means business.”

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Posted 4 years ago

“Incredibly quick turnaround (faster than it said it would be). Lovely new Leatherman and the engraving was flawless. Thank you.”

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Posted 4 years ago

“Good service 2 days to arrive just what I needed,have been meaning to get one for a long time”

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Posted 4 years ago

“Absolutely brillian customer service. Easy to order with clear instructions and the order (with the engravement) was shipped surprisingly fast! The tool looks to be high quality and I'm sure will make a great gift.”

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Posted 4 years ago

“I bought a top of the range leatherman for my sons 18th. I asked for some additional engraving, which they did for no extra cost and very quickly! The order arrived the next day. What more do you want?”

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Posted 4 years ago

“First class service as always.”

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Posted 4 years ago

“Bought my Leatherman from the Multi-tool-store rather direct or from Amazon. “Why?”I hear you ask...well it was better priced, promised quicker delivery tha Leatherman and I could get it laser engraved. I will be honest in that I did a fair few checks on the site before ordering, as I’d never come across them before, but I was impressed with the delivery, packaging and communication. Would definitely use again.”

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Posted 4 years ago

“Really pleased with item fantastic service would definitely recommend 5 stars”

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Posted 4 years ago

“Very satisfied with service. Quick dispatch and delivery. Needless to say Leatherman mutitools are the best and I received mine as described.”

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Posted 4 years ago

“Competitive price. Delivery in good time. Blade engraving made a nice touch for my son's birthday”

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Posted 4 years ago

“Ordered a personalised multi tool, arrived quickly and wonderful condition at the best price. Sadly had to return as it was unwanted but the team offered a free return and a full refund. Brilliant customer service and will be returning on the future”

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Posted 4 years ago

“Absolutely mazing multi tool and service”

Multi-tool-store.co.uk 5 star review on 15th March 2021

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Posted 4 years ago

“I have bought 'cheap' multi tools in the past, and without exception they have been poor, the old saying 'buy cheap, buy twice' is very true. The Leatherman I bought is excellent, my only regret is I should have spent a bit more and got one with a saw. Customer service was excellent, I thought there was a problem with the scissors, but when I spoke to them I realised the problem was with me.”

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Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,136 reviews