Multi-tool-store.co.uk Reviews

4.9 Rating 3,216 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made, just a brilliant multi-tool”

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Posted 6 years ago

“Very fast delivery”

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Posted 6 years ago

“Excellent products and service. Fast dispatch. Well packaged. Premium value.”

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Posted 6 years ago

“Easy website to use. Could not decide on engraving, as the multi tool was a Xmas present for my son. Rang the contact number and was greeted by Courtney. He was a great help and made life easy for me. I can not thank him enough. In short, the Leatherman tool is precision built, looks good and feels good to handle. I am sure that my son will be delighted. Thank you all at Multi-tool-store for great service.”

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Posted 6 years ago

“The leather man is a great bit of kit, it’s well made and really lives up to its role as a multi tool and helps you with the job in hand. Very happy customer!”

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Posted 6 years ago

“Excellent service, quick and very good quality laser engraving...well done & thank you..”

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Posted 6 years ago

“Good fast service , well packaged, should of bought the Wave instead of the Rebar , cost prohibitive”

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Posted 6 years ago

“I was very impressed with the range on offer and also with the quick delivery (free). My Wave Plus accessory pack more than lived up to expectation, transforming the Wave into a very versatile and useful tool. My only disappointment was that the sheath with the pack does not hold the Wave and accessories - it is one or the other. A big mistake in my opinion and this needs to be made clearer in the description.”

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Posted 6 years ago

“Order was sent very quickly and arrived well packaged within 48 hours, this is a gift so it has not been used yet.”

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Posted 6 years ago

“I bought a leather man case and but extender. Extender was poor quality and broke trapping the bit in the extender. I contacted store to get no response since. Not great customer service and wouldn’t buy from them again. Not the standard of parts which I’d expect from leatherman which makes me question whether they are genuine parts.”

Multi-tool-store.co.uk 1 star review on 3rd November 2019

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Posted 6 years ago

Dear Chris, As authorised retailers for Leatherman, I can guarantee all products are genuine, we can refund or replace this item for you and I'm sure you won't have any other problems - I'm assuming this one is faulty as we hear so rarely of problems with the accessories. I'm sorry it looks as if your email wasn't answered, we did reply, perhaps it was misdirected into spam? Do let us know if you'd like a replacement or a refund. Best wishes, Jude Customer Services

Posted 6 years ago

“Good, fast service”

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Posted 6 years ago

“First class service from start to finish, highly recommended”

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Posted 6 years ago

“My husband hinted that he would like a leather man knife. So I took to google search and Mulit-tool-store came up. There was a good variety to chose from so I decided on the limited edition wavy pattern on the handle and had his name engraved. It arrived within two days and well wrapped. It was easy to order and a good choice of font was offered on the engraving and you could see how it would look before confirming. Will definitely look at this website again.”

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Posted 6 years ago

“Very efficient service and the website is easy to use. The multi tool arrived on time without problem. Item not been used as it is a gift for a family member.”

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Posted 6 years ago

“Fast safe service received next day best range of multi tool accessories in one place cant rate more highly.”

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Posted 6 years ago

“Product arrived promptly and as described. Competitively priced”

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Posted 6 years ago

“Great service, great tool, mobile site could do with a bit of work but overall fantastic”

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Posted 6 years ago

“Goods arrived early good quality. But got pestered for a review.”

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Posted 6 years ago

“Excellent item”

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Posted 6 years ago

“I purchased a Leatherman at a really good price. I selected standard delivery as I was in no hurry to receive the goods. However it still arrived within 3 days and was well packaged. Very happy with the purchase”

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Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,216 reviews