Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I`ve ordered from you before and there wasn`t a problem. I ordered a multi-tool last week for a birthday gift and when I received it the contents had come out of the inner box and were all over the place. It could have been when it was in the post as the outer box was a bit squashed. Maybe a bit of tape to stop the inner contents from coming out of the box. Apart from that I`m pleased with the service.”

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Posted 7 years ago

“Multi tool store. Great service great advice super fast delivery Thanks very much. The Real Deal.”

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Posted 7 years ago

“A great site for multi tools! I’ve bought from them before a few times and I’m never disappointed. I would say they are the most reasonably priced kit out there. They are the first place I go when I need a gift, especially if they need laser engraving!”

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Posted 7 years ago

“all ways good service, I've kept you in my favourites”

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Posted 7 years ago

“Graet service and products, fast delivery”

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Posted 7 years ago

“Brilliant service. Quick response to my query. Lovely engraving. All round very happy!!”

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Posted 7 years ago

“Excellent customer service. Fast, efficient and extremely helpful. I would definitely recommend.”

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Posted 7 years ago

“All other stores that sell goods online need to look at the multi tool shop to see how it is done properly. I placed my order on the Friday before Father’s Day at around 3pm knowing that I had missed the delivery deadline to receive it before the Sunday. The very next day the item was delivered which meant I could give the gift to my Pops on the Father’s Day. I had also had extra engraving on the tool and the box. It came gift wrapped perfectly. This is the fourth tool I have ordered and every time it has been a quality service with no problems. Thank you very much I’m very pleased with the service you provide.”

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Posted 7 years ago

“Prompt delivery with everything required.”

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Posted 7 years ago

“Very fast delivery. Excellent customer service”

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Posted 7 years ago

“Great service and delivery. Decent prices and availability of products. Highly recommended.”

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Posted 7 years ago

“I wanted to order a Leatherman multitool, for a friend's birthday, so I verified that they are an authorised dealer. The multitool itself came right on time and plus I received some extra.”

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Posted 7 years ago

“I had a leatherman supertool when they first came out I was working in Oregon where they were made. Recently it was stolen from my hold luggage I can't live without one so I bought a new one it arrived 24 hours later and it's in use allready I never go anywhere without it”

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Posted 7 years ago

“Easy to deal with, very thorough and item delivered as promised. Only disappointed that when it arrived the gift tin was dented from the inside. The packaging didn't look damaged at all so I can only think it was like it when it was packed. Other than that vwry happy”

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Posted 7 years ago

“it was a replacement for the one my husband lost”

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Posted 7 years ago

“Ordered late the previous day arrived the following day early morning could not believe the excellent delivery time. Multi tool exactly as described and have already found it useful at work. This is the second time I have used this company and would highly recommend them.”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Very good tool, it came with oil and also sharpening stone.”

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Posted 7 years ago

“I ordered a new Leatherman for my husband as a Father’s Day gift with engraving, it arrived within 48hours, which was perfect. He also is thrilled with his new multi tool. The previous one was very old and worn out, he wouldn’t like to be without one as he uses it every day. Thank you for your prompt service.”

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Posted 7 years ago

“Product arrived swiftly. It was a present for somebody which was greatly appreciated. Thank you”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews