Multi-tool-store.co.uk Reviews

4.9 Rating 3,028 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,028 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has supplied a good quantity of personalised and gold plated knives and tools. They arrive quickly, and always look very smart.”

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Posted 6 years ago

“Easy to use website, very fast and efficient service”

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Posted 6 years ago

“Great little product, nice back up tool. Well made”

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Posted 6 years ago

“Very fast efficient and streamlined process!”

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Posted 6 years ago

“Actually haven't received the multi tool yet even though ordered 12 days ago. For a delivery from UK to Ireland that is not on. Really poor logistics as it appears it was sent to Belgium and was dispatched from there 4 days ago. Let's hope it is worth it!”

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Posted 6 years ago

Hi Sharon, Apologies for the delay on your package, in order to keep costs down we need to use an economy service to Ireland, which can take 10-14 day to arrive.

Posted 6 years ago

“Perfect as usually”

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Posted 6 years ago

“They had stock of the item I wanted the price is reasonable and delivery was fast. Would definitely recommend and will use in the future if I get the Leatherman itch again.”

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Posted 6 years ago

“Easy site to navigate. Great price and fab discount for first time buyer. Super speedy delivery. One very happy son. Thank you.”

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Posted 6 years ago

“Such good service, with much help from John who took my order and advised on the speediest postage available. My order arrived the next day and so many thanks to the team.”

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Posted 6 years ago

“great tools for reasonable price, fast delivery.. great service..”

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Posted 6 years ago

“Very helpful and a great product”

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Posted 6 years ago

“Very professional service.”

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Posted 6 years ago

“Delivery was super-quick and the quality of the product was fabulous, plus having the option to personalise it makes my gift extra special.”

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Posted 6 years ago

“Over priced and not delivered on time with no contact from company will not be using your company again”

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Posted 6 years ago

“Item still hasn't been received, over a week now!.....and "Customer Service" link doesn't work........how convenient Can only think I have been "scammed"”

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Posted 6 years ago

Hi Gillian. We're sorry to hear you still haven't received your order. Due to the recent bad weather we have experienced heavy delays to all orders sent via Royal Mail during this period. We are anticipating it should be delivered within the coming days though. We can assure you we are a legitimate seller of Leatherman tools and have refunded the cost of your express delivery as a token of goodwill. Kind regards, Multi-Tool Store customer service.

Posted 6 years ago

“my order with express delivery took 10 days to arrive.”

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Posted 6 years ago

Hi Marcus apologies for the delay on your item, Royal Mail had dificulty processing all post due to the extreme weather at the start of the month. We have refunded your express delivery charge.

Posted 6 years ago

“Love that I could pick a colour and that I was able to get it engraved”

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Posted 6 years ago

“Just the right tool.”

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Posted 6 years ago

“Excellent Service and great prices. Not to say that buying a leatherman locally would cost me more!!”

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Posted 6 years ago

“Excellent product and great customer service, product was delivered and arrived the very next day”

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Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,028 reviews