Multi-tool-store.co.uk Reviews

4.9 Rating 3,216 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm completely satisfied with your service. You offer a fascinated variety of items good for every occasion. Your delivery service is reasonable as price and very good as performance.”

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Posted 7 years ago

“very good service, arrived quickly and the engraving was excellent. Thank you”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“I really like that you have a huge product offer on your website with a lot of bonuses.”

Multi-tool-store.co.uk 5 star review on 16th September 2018

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Posted 7 years ago

“Excellent multitool perfect for my needs in military at sea well worth the money”

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Posted 7 years ago

“Prompt deliver, well packaged and usual excellent service.”

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Posted 7 years ago

“Good service fab multi tool. However the packaging was terrible the box was battered which is a shame as leatherman multi tools are not cheap.”

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Posted 7 years ago

“I’vw Used multi-tool-stores a few times to order various tools and they are just great to deal with all stuff sent very quickly and they generally send a little something extra as a gift. Great company and amazing product selection. Keep up the great work guys.”

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Posted 7 years ago

“Had a great communication. They really tried to meet my wishes. Got a good price and fast delivery. Will do it again.”

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Posted 7 years ago

“Brilliant fast service! Thank you.”

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Posted 7 years ago

“Fast, efficient service and good communication all the way and, of course, topped with the quality of a Leatherman product.”

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Posted 7 years ago

“Top quality bit of kit and definitely worth the money and great customer service so ill definitely be coming back ! A**”

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Posted 7 years ago

“Thank you very much. We just received a perfect Leatherman Sidekick pocket knife, engraved with my son's name. Customer service - amazing, Sophie helped a lot with the order and responded immediately. Thank you! Highly recommend!”

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Posted 7 years ago

“I'm very happy to get these items. Thank you very much.”

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Posted 7 years ago

“Great service and loved the bonus free gift.”

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Posted 7 years ago

“Excellent service. Ordered online on Wednesday night. Was in my hand early on Friday afternoon. - Robert”

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Posted 7 years ago

“Had a difficult experience with this company. Ordered a tool, which was sent with a 3rd party non genuine sheath, and the main knife was dull and not as sharp as previous Leatherman tools owned. Sent it back, a week or so later it was sent back with a leatherman branded sheath, but for the wrong tool, and was too small. Was always going to be the case, as Leatherman don't manufacture a leather sheath for the Surge tool. Knife was also still dull and nowhere near as sharp as it should be. Ended up sending the tool and sheath to Leatherman for inspection and replacement of correct products. Customer service department were always quick to reply, but unfortunately the outcome was not satisfactory. Prices for their tools are great, and the cheapest I could find, and a nice touch getting a free sharpening stone and oil with it, and their delivery times are super quick, but unfortunately I wouldn't bother buying from them again, and would pay more to buy direct from Leatherman, safe in the knowledge that I was getting current and correct items.”

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Posted 7 years ago

“Fast, effective service. I’ve checked the Leatherman and it’s in good working order (I bought it as a present for a birthday later in the month, thinking it would take longer to get engraving done).”

Multi-tool-store.co.uk 4 star review on 5th September 2018

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Posted 7 years ago

“Purchased from Multi Tool Store as they are authorised retailers. Choice is vast, the service I received was second to none. Easily contactable and team very helpful. Highly recommend them to all. NT.”

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Posted 7 years ago

“Nice range of multi tools and quick delivery”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,216 reviews