Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service - well packed, fast delivery and quick turnaround even with an engraving.”

Multi-tool-store.co.uk 5 star review on 31st July 2021

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Posted 3 years ago

“Box was already opened and had its seal broken on arrival. Product looked fine but had clearly been handled before. Disappointing as it was a gift.”

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Posted 3 years ago

“Use multi-tool store regulate over last 3 years after wife bought me engraved leather man surge. Their service and delivery's are second to none. I am and will be a regulate returning customer. Keep up the great work.”

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Posted 3 years ago

“Ordered last minute on a Tuesday around 10am and was engraved and delivered by around 14.00 the next day! Great service. I did have to contact as no confirmation email came through but they responded very promptly and efficiently”

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Posted 3 years ago

“Very pleased with my purchase and the service provided by this store. Delivered promptly, well packed with a gift sharpening stone to keep me going for a while!”

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Posted 3 years ago

“Very good site easy to order with fast delivery. Would only be to happy to purchase again anytime.”

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Posted 3 years ago

“Efficient prompt good delivery and on time.”

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Posted 3 years ago

“First class service would highly recommend 👌”

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Posted 3 years ago

“Excellent service, quick delivery, I will order from multi -tool again.”

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Posted 3 years ago

“Easy to use web site, fast delivery and excellent value, would have no hesitation in using this supplier again.”

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Posted 3 years ago

“Bought a pouch for my multitool. Pouch accurately described prior to purchase and was good quality. Arrived quickly and very pleased.”

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Posted 3 years ago

“Very happy with my Leatherman Rebar and the service from multi tool store”

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Posted 3 years ago

“Superb service..got a multitool engraved as a gift delivered very promptly..Delighted recipient..and me too!”

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Posted 3 years ago

“Products were delivered in good time. There was an issue with one (from the factory, not their fault) of them but it was free return and they fixed and sent it back in no time. Highly recommend and would use again.”

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Posted 3 years ago

“having ordered from this business before, I was confident that the service would be superb and I am pleased to say that I was not disappointed. From placing the order they were very communicative, even calling me to check the engraving instruction, as I had entered an 'o' instead of a zero, which was resolved very easily. Delivery was made on time and the whole experience was of a very high standard”

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Posted 3 years ago

“I never received my gift that was meant to come with my tool”

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Posted 3 years ago

“Great product and good service”

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Posted 3 years ago

“I keep it in my pocket and find a use for it most days. excellent quality”

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Posted 3 years ago

“Fantastic item. Great quality. Fast delivery. One very happy customer.”

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Posted 3 years ago

“Excellent product and service. Thank you”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews