Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great item, fast Shipping, highly recommended”

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Posted 3 years ago

“Very quick delivery, especially considering I added the laser etched name option which is great. Website easy to use with good product description. Excellent item, my son is very pleased, will definitely shop here again.”

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Posted 3 years ago

“The Leatherman that I ordered arrived quickly, and I received email confirmation of the purchase and contact details in case there was a problem. Great service and I am very happy. Mike”

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Posted 3 years ago

“Excellent service as I had to send back my purchase due to duplication by family on gift. Their prices are good and the return process was reliable and refund was swift.i would use them again.”

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Posted 3 years ago

“Website clear and easy to use. Ordered late evening, notified of despatch next day and arrived the following day. Excellent service.”

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Posted 3 years ago

“Bought as a gift for my nephew who is extremely pleased that he has one well-designed tool that will be indispensable to him as a film and tv props man. An added bonus is the laser engraving and the Leatherman came with a useful whetstone.”

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Posted 3 years ago

“I have purchased around ten products from this company over four orders and have found them to be an excellent company to deal with, offering market leading products with a quick and efficient service.”

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Posted 3 years ago

“Ordered as a gift for my husband, easy to navigate the website, order arrive promptly and my husband is thrilled with his new Leatherman Multi-Tool.”

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Posted 3 years ago

“Great fast delivery. Really lovely writing. Great customer service Thankyou”

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Posted 3 years ago

“The leather man wingman is fantastic, just the job for Father’s Day.plus the engraving gave it that personal touch. 5* for delivery.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent prices and a lightening dispatch team.”

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Posted 3 years ago

“Easy and quick delivery.”

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Posted 3 years ago

“Great service, easy to navigate around the website”

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Posted 3 years ago

“Great advice,service and knowledge”

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Posted 3 years ago

“Very happy with the service and the multi tool I ordered. Engraving was first class.”

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Posted 3 years ago

“My kids were looking fo replace their Dad's broken Leatherman Multi-tool for Father's Day but the model he currently has was discontinued. One phone call to an extremely helpful, patient, knowledgeable and friendly lady at the Multi-Tool Store and we had recommendations on which of the current models would be the best like-for-like replacement, which would be a budget option and which would be an upgrade. She also pointed out different colour and engraving options and simplified the whole process for us, as the range available was mind-boggling! Thanks to her help and advice, the kids made their choice and we ordered online and the Multi-tool was delivered perfectly engraved in 2 days, and this was the free of charge postage option rather than the tracked one! We couldn't be happier with the product and were especially pleased with the great help we received from customer services to make our choice - now we just need to wait for Fathers Day to see if Dad likes it, but I'm certain he will :)”

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Posted 3 years ago

“Five out of five. Competetive pricing and fast delivery.”

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Posted 3 years ago

“I am a 55 female and bought an engraved Heritage Wingman for my 28 y/o daughters birthday. One month later, she has just called to say thank you for 'the best gift ever' - she is using it everyday! She works in hospitality and is a hands on diy-er!”

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Posted 3 years ago

“Ordered a personalised Leatherman Surge and was very impressed with the rapid fulfilment of the order. Would definitely recommend.”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews