Multi-tool-store.co.uk Reviews

4.9 Rating 3,213 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rarely write reviews but I just wanted to say the service I received from you was brilliant. Within a couple of hours of ordering (with engraving) it was dispatched and arrived unbelievably quickly. My partner was made up as his last knife was stole”

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Posted 5 years ago

“Great service no muss no fuss very easy”

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Posted 5 years ago

“Absolutely fantastic customer service when I spoke on the phone, very fast despatch and delivery. I will definitely be recommending to my friends”

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Posted 5 years ago

“ordered a leatherman raptor emergency scissors for our nephew. as he is an emergency critical paramedic for the NHS. ordered in the afternoon. had his name engraved on them as a gift. received an email that evening saying in the post. so from order to engraving to post. just a couple of hours. just a pity its people ordering items for loved ones. but companys still profiting full retain values. still 10/10 for order to delivery. chris w (UK) 24/05/2020 year of lost time.”

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Posted 5 years ago

“Good solid piece of kit very pleased with it.”

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Posted 5 years ago

“Excellent choice of products. Prompt delivery. 10/10 👍”

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Posted 5 years ago

“Happy with item and service little bit disappointed not to get an Allen key .”

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Posted 5 years ago

“Son in Law was very pleased with gift”

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Posted 5 years ago

“There service was very good I was very impressed”

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Posted 5 years ago

“A great customer experience. My order was processed and delivered ahead of schedule.”

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Posted 5 years ago

“Lightening delivery, even during Covid19! Faultless service.”

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Posted 5 years ago

“Service is excellent, even in these difficult time. Price was okay - no bargains on these things. The tool itself lives up to its billing. The one-handed opening takes a moment to master but it's a game changer.”

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Posted 5 years ago

“Fantastic product, price and service. The engraving is fantastic as well! Would highly recommend”

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Posted 5 years ago

“Fantastic Choice the free p4 came in the post within 2 days very fast service.. Will definitely be using multi tool store again in the future.. Thank you”

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Posted 5 years ago

“Excellent customer service and the Leatherman multi tool arrived very promptly and is of superb quality!”

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Posted 5 years ago

“Very prompt delivery of a Leatherman Wave. Good service and a worthy replacement for my lost Leatherman Pulse. If anyone finds my Lm Pulse, please could they send it back to me?”

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Posted 5 years ago

“Great communication and super fast delivery, will definitely use again”

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Posted 5 years ago

“Great priduct ideal for my job thanks”

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Posted 5 years ago

“I ordered a Leatherman really good easy ordering got a free gift with it really pleased delivery time great”

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Posted 5 years ago

“Competitive prices. Package sent on time. No issue.”

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Posted 5 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,213 reviews