Multi-tool-store.co.uk Reviews

4.9 Rating 2,889 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 2,889 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 12th January 2024

Christopher

Multi-tool-store.co.uk 5 star review on 27th November 2023

Sharon

Multi-tool-store.co.uk 5 star review on 8th October 2023

Grzegorz

Multi-tool-store.co.uk 5 star review on 6th October 2023

Mitchell

Multi-tool-store.co.uk 5 star review on 27th August 2023

Robert

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Heavy and sturdy, takes time to make make it smooth (opening/closing)”

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Posted 6 years ago

“Fast delivery and good service.”

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Posted 6 years ago

“I bought the Rebar bundled with the bit driver and nylon sheath. It also come with free polishing stone and oil. Could have been a 5 stars, but let down by sending me the incorrect sheath and also defective plier head, although the later is down to poor QC from Leatherman. The jaws on the plier head do not align. The nylon sheath I received was the broader flat version , rather than the one on the advertised in the bundle. The price was good, especially with the 10% off voucher and the bundle it come with. Customer service was excellent. Sophie was very helpful and did everything she could to sort out the issues. Will definitely buy again from Multi tool store or Outdoor365, if the price is right.”

Multi-tool-store.co.uk 4 star review on 11th November 2017

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Posted 6 years ago

“Easy to order and fast delivery. Really pleased.”

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Posted 6 years ago

“Very quick service......they just forgot an item which was sorted out as soon as i contacted them and also arrived quickly.”

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Posted 6 years ago

“Great tool but nearly didn't arrive courtesy of a Royal Mail postman who delivered to a totally different and wrong address. Luckily the couple kindly drove to my house to give me the delivery. Come on RM. Sort it!!”

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Posted 6 years ago

“Fast service”

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Posted 6 years ago

“Wonderful & quirky idea, great for small item adjustments or repairs. Just about doubles up as a jewellery accessory for a mans man. Down side for me, it's far too large and heavy. Shame as I like the principle.”

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Posted 6 years ago

“Good timely service, and pleased with product”

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Posted 6 years ago

“Not sure that the Multi Tool Store "made (me) happy" - however, I am more than satisfied with the service......”

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Posted 6 years ago

“Quick reliable service, for reasonable price”

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Posted 7 years ago

“Very Good Service, a Reliable Company, will repeat the same process for ordering.”

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Posted 7 years ago

“I bought leatherman wave for about 126€. The delivery was fast: in 3 working day the object arrived at my home (I live in Italy), and the customer care was really good and kind. The only "svantage" is the price because I found the same item on other website at a lower price. But, because of the reliability of Multi-tool-store.co.uk, I absolutely recommend this shop.”

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Posted 7 years ago

“My item was in good condition however the holster that came with the shears was faulty and instead of sending a new one, it was expected to print out the returns label and post it back which was an inconvenience to me.”

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Posted 7 years ago

“Tool is brilliant but case cheap, tacky and tool doesn't fit it properly.”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“the leatherman is the usual quality product, very pleased, the "free" torch really is a waste of time,”

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Posted 7 years ago

“Bought a couple of Leatherman Squirts as Gifts. They are perfect and the engraving just finishes it off as the ideal gift.”

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Posted 7 years ago

“Great multi-tool and quick delivery, but maybe too quick as some of the tool still had wet paint on them so it need more drying time before use.”

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Posted 7 years ago

“Looks really good great bracelet. However glass breaker came out the first day of wearing as it is just stuck in but apart from that one the rest are great”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 2,889 reviews