Multi-tool-store.co.uk Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service no issues at all and the wave + tool I ordered is better than I expected !”

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Posted 3 years ago

“Bought personalised Wave + as a present. Looks brilliant. Delivered 24 hours after ordering it. Perfect service. Thank you.”

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Posted 3 years ago

“Excellent service, this is my second purchase and flawless transaction with quick delivery to. Will be using them again, the only site I trust to be honest for Leatherman tools.”

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Posted 3 years ago

“Fast delivery, Just a great service and fabulous product . I will use again and recommend.”

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Posted 3 years ago

“That good I have come back a third time for a gift for friends. By far the best service around, purchased, engraved and delivered in 2 days.”

Multi-tool-store.co.uk 5 star review on 27th August 2022

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Posted 3 years ago

“Excellent service, and good communication from the sales office.”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“Faulty item replaced promptly Good service, recommended”

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Posted 3 years ago

“Bought this for my son. Thought he could keep it in car after reading the description. He was very pleased with it especially when he had been following a blog about one being used in Ukraine recently by an expat.”

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Posted 3 years ago

“Went above and beyond to complete my order , many many thanks”

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Posted 3 years ago

“Sale on: Nice to buy an offer - and it was just the model I wanted. Ordered-on-line. Easy to use Website, good communication with order confirmation, delivered by Royal Mail, on time. Haven't opened the package yet, but assuming they have fulfilled the order, I'd give Multitool store a 5* rating.”

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Posted 3 years ago

“Prompt service. Item discounted for a flaw in wave engraving. This however was not evident without looking for it so very pleased with the quality.”

Multi-tool-store.co.uk 5 star review on 17th August 2022

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Posted 3 years ago

“Received exactly what I ordered no hassle arrived on time and wrapped up well 10 /10”

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Posted 3 years ago

“Great service and competative price I would recommend this company”

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Posted 3 years ago

“Quality Item despatched promptly. Delivery was tracked and advice from courier was accurate. Cannot fault this service!”

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Posted 3 years ago

“Good website, clearly laid out and easy to compare and choose the exact model I wanted. Simple purchase process and super fast delivery. Thoroughly recommended!”

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Posted 3 years ago

“Excellent service, fast delivery, highly recommend”

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Posted 3 years ago

“A bastion of outstanding customer service, competitive pricing and solid quality products. We had some ID issues with the age verification, but customer service sorted in within minutes. The product was engraved and shipped next day. It looks beautiful it's a piece of art! Thank you team for all the help!”

Multi-tool-store.co.uk 5 star review on 10th August 2022

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Posted 3 years ago

“Very impressed. I got 20% off of my Leatherman tool and a free sharpening stone and oil.”

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Posted 3 years ago

“Fantastic service, particularly when I made a mistake with online ordering. Easily sorted out. Product purchase arrived very quickly, having been engraved, and was just what was wanted. Will definitely use again.”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,240 reviews