Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such good service, with much help from John who took my order and advised on the speediest postage available. My order arrived the next day and so many thanks to the team.”

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Posted 7 years ago

“great tools for reasonable price, fast delivery.. great service..”

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Posted 7 years ago

“Very helpful and a great product”

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Posted 7 years ago

“Very professional service.”

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Posted 7 years ago

“Delivery was super-quick and the quality of the product was fabulous, plus having the option to personalise it makes my gift extra special.”

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Posted 7 years ago

“Over priced and not delivered on time with no contact from company will not be using your company again”

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Posted 7 years ago

“Item still hasn't been received, over a week now!.....and "Customer Service" link doesn't work........how convenient Can only think I have been "scammed"”

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Posted 7 years ago

Hi Gillian. We're sorry to hear you still haven't received your order. Due to the recent bad weather we have experienced heavy delays to all orders sent via Royal Mail during this period. We are anticipating it should be delivered within the coming days though. We can assure you we are a legitimate seller of Leatherman tools and have refunded the cost of your express delivery as a token of goodwill. Kind regards, Multi-Tool Store customer service.

Posted 7 years ago

“my order with express delivery took 10 days to arrive.”

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Posted 7 years ago

Hi Marcus apologies for the delay on your item, Royal Mail had dificulty processing all post due to the extreme weather at the start of the month. We have refunded your express delivery charge.

Posted 7 years ago

“Love that I could pick a colour and that I was able to get it engraved”

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Posted 7 years ago

“Just the right tool.”

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Posted 7 years ago

“Excellent Service and great prices. Not to say that buying a leatherman locally would cost me more!!”

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Posted 7 years ago

“Excellent product and great customer service, product was delivered and arrived the very next day”

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Posted 7 years ago

“Many years ago I had a Leatherman as a present. I had it for a long time but finally it needed to be replaced or forgotten about. Well it was so useful over the years that it was a "no brainer" when it came to dumping it. I replaced it on a "lIke for like" basis and I have to say I'm delighted with the new one. It is updated of course and I put it on my key ring just like the "old one". I'm sure that this update will be as useful as the original and let me assure you I'll get one again. This time it will be one of your more comprehensive tools. Richard Major.,”

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Posted 7 years ago

“ordered my tool. received it 3 days later. great tool great service.”

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Posted 7 years ago

“Good telephone communication and advice plus great delivery including packaging - fully recommend”

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Posted 7 years ago

“Excellent service will use again”

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Posted 7 years ago

“Had Swisstool but lost it,Leatherman fine but screwdriver poor.Definately harder steel.”

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Posted 7 years ago

“ive had a ledarman wave for over 20 years it was a second hand 1 with pattern pending on it it was great to get a nice shiny new 1 and so quick ime really happy with my wave with nice new extras on it thanks”

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Posted 7 years ago

“Great price, products in stock and fast delivery.”

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Posted 7 years ago

“I was looking for a leatherman for work and when I go on my holidays and I found multi-tools-store had a good range of leathermans. watt I was looking for”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews