Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from here a few days ago and received my multi-tool in good time and in new condition, as you'd expect. This would be a 5 star review except that I ordered the Leatherman Wave with a nylon sheath, which is on both my order confirmation and the delivery note in the box, but got a leather sheath instead. I bought the nylon one for pretty specific functional reasons, and given that I didn't get what I ordered I have to mark the service down. Sorry! Everything else was great...”

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Posted 8 years ago

“Great products, great prices, super fast delivery!”

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Posted 8 years ago

“Purchased a Leatherman Sidekick. Great website; easy ordering process with good loyalty scheme; really prompt delivery; high quality engraving. All round fab! Thank you.”

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Posted 8 years ago

“Amazing tool. I've bought it for my daughter as a Passing Out present as she becomes a soldier. Perfect engraving. Very quick delivery and lots of updates on what is happening with your Leatherman. I ordered on a Thursday and it was delivered on the Tuesday.”

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Posted 8 years ago

“Arrived before due date, item as described, well packaged. Top Marks - will use you and recommend you to friends. Thanks, KB.”

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Posted 8 years ago

“Excellent experience overall.”

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Posted 8 years ago

“So happy with my brand new Leatherman Wave with personalised inscription! It was delivered super fast. Thanks”

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Posted 8 years ago

“Bought a couple of Leatherman Squirts as Gifts. They are perfect and the engraving just finishes it off as the ideal gift.”

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Posted 8 years ago

“Great - nice engraving on tool bought as a gift and quick delivery with good communication regarding delivery. Would recommend.”

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Posted 8 years ago

“Good shopping experience, delighted with Leatherman too. Thanks a mill.”

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Posted 8 years ago

“Brilliant tool, versatile and very hard-wearing. Tools lock into place securely and are at least as good as individual hand tools. Delivered on time and well packaged.”

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Posted 8 years ago

“Fantastic!”

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Posted 8 years ago

“Fast delivery, great product.”

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Posted 8 years ago

“Efficient, good communication, fast delivery, happy with the quality of goods.”

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Posted 8 years ago

“Outstanding speed of service and pricing. I ordered my item on a Bank holiday with engraving and recieved my item in one working day by 10 am. Couldn't ask for more.”

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Posted 8 years ago

“I lost my first one, pleased I've replaced it.”

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Posted 8 years ago

“Firstly, I must congratulate multi tool store on the excellent service. The items arrived within 24hrs with correct engraving and looking lovely. I have kept Wave for me and love it... already proved useful. The other is a present for a friend and looks great in the gift box. Oh and I forgot, I received a free torch too”

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Posted 8 years ago

“Excellent service and speedy delivery. Very pleased with the engraving on the Leatherman Wave. Will definitely buy from them again.”

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Posted 8 years ago

“Product, price and quality of service all first class”

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Posted 8 years ago

“Multi-tool-store.co.uk provided an excellent service providing the products within days of ordering. Excellent service.”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews