Multi-tool-store.co.uk Reviews

4.9 Rating 3,218 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,218 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, accurate service.”

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Posted 8 years ago

“Excellent delivery service, item arrived next day, with the engraving beautifully done. The warranty support, in the unlikely event you should ever need it, is absolutely first class.”

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Posted 8 years ago

“I loved the engraving and wrapping service which made it into a very special present. It was quick and easy and the Leatherman tool is excellent.”

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Posted 8 years ago

“needed a new sheath for a while I ordered it from you while on a trip around Scotland for a few days and before I got home it was already waiting on me fantastic service excellent product I will be buying more from you soon.”

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Posted 8 years ago

“A great value for money store with very fast delivery. Many great tools to choose from, a very pleasant buying experience!”

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Posted 8 years ago

“Excellent service, next day delivery and even included engraving! Will definitely use again”

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Posted 8 years ago

“I have purchased from Multi-tool-store.co.uk in the past and I was very happy with their service and I'm just as happy with my recent purchase. You'd be hard pressed to find a better price else-ware. Communication is excellent, order confirmation, dispatch and delivery was all clearly communicated. Standard Delivery was fine, arriving in a few days if that. All in all a happy customer, will be using again in the future and recommend to everyone else.”

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Posted 8 years ago

“Brilliant service - engraved leather man for sons 21st - a great forever gift”

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Posted 8 years ago

“nice service and support, fast shipping and good package”

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Posted 8 years ago

“Good prices and excellent service.”

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Posted 8 years ago

“Easy to use website and delivery on time.”

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Posted 8 years ago

“Very happy! Quick and efficient service”

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Posted 8 years ago

“Best customer service ever, combined with fast shipping and best prices... multi-tool-store.co.uk have a customer for life.”

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Posted 8 years ago

“After having a Leatherman for many years, I was disappointed in the finish on the two blades, Both have rough and uneven edges where they have been sharpened. As this is the most expensive knife you sell I expected a lot better.”

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Posted 8 years ago

“Quick delivery responsive service”

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Posted 8 years ago

“Very quick and efficient service.”

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Posted 8 years ago

“I received my Order the very next day before noon. Items were well packed.”

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Posted 8 years ago

“It's just brilliant”

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Posted 8 years ago

“TOP QUALITY ITEMS, EXCELLENT DELIVERY TIME AND SERVICE EXCELLENT”

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Posted 8 years ago

“Great product Ultra quick delivery Could not be better Thanks”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,218 reviews