Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best service ever. Totaly didn't expect for the item to be delivered that fast. Even my colleagues where amazed. Will surely buy again. Thanks a lot and keep up the good work, you found a new loyal customer in me. Michael”

Multi-tool-store.co.uk 5 star review on 10th February 2017

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Posted 8 years ago

“No problems at all with my order or delivery. Arrived in time, very pleased.”

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Posted 8 years ago

“Really quick delivery and as requested”

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Posted 8 years ago

“A pleasant experience doing business with Multi-Tool Store. Well presented site, a good deal, helpful staff and prompt delivery. A winning combination in my opinion. I am also very pleased with the Laser engraving they did for me on a Leatherman Surge. Based on my experience, I wouldn't hesitate to recommend that you give them a try.”

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Posted 8 years ago

“Absolutely brilliant. I ordered a Leatherman Surge with engraving, 2 days later it was in my hands. This is how a company should be run.100% satisfaction. I have no problem recommending them. Well done, I will be using you again.”

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Posted 8 years ago

“Very happy with a very speedy service.No hesitation in using again or recommending them. Thank you Richard Sharp”

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Posted 8 years ago

“Excellent multi tool and also built to last. Very impressed.”

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Posted 8 years ago

“The item was shipped abroad and was marked at full price including price of free torch due to this I had to pay import charges/customs to the value of £50 which had I known I would not have ordered or taken the "free"torch as it ended up costing me half the price of the actual products.”

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Posted 8 years ago

“item arrived quickly and good value”

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Posted 8 years ago

“Nice to see a good company at work ????”

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Posted 8 years ago

“Really easy to navigate the site and product was delivered really quickly and I was emailed on delivery progress throughout”

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Posted 8 years ago

“Tool is brilliant but case cheap, tacky and tool doesn't fit it properly.”

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Posted 8 years ago

“Very good service”

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Posted 8 years ago

“This is the first time that I have used your services and i found them to be most efficient with the produst ordered arriving the following day. I would certainly use the website again”

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Posted 8 years ago

“Great product and great service !”

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Posted 8 years ago

“I bought an engraved tool which arrived in 2 working days. Excellent service and quality.”

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Posted 8 years ago

“Excellent service ,fast delivery Very impressed.”

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Posted 8 years ago

“I've spent quite a bit of money on this site - every order packed and shipped promptly. The loyalty point system is a nice bonus, as is the free keyring torch that comes with the larger orders. Highly recommended.”

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Posted 8 years ago

“Great service, great product, great price, great web site. I wouldn't buy from anyone else.”

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Posted 8 years ago

“the leatherman is the usual quality product, very pleased, the "free" torch really is a waste of time,”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews