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Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews
97 %
of reviewers recommend Multi-tool-store.co.uk
4.9
Based on 3,142 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Multi-tool-store.co.uk Reviews
Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025
Anonymous
Multi-tool-store.co.uk 5 star review on 8th May 2025
Clive
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 2nd February 2025
Steve Bradley
Multi-tool-store.co.uk 5 star review on 10th January 2025
Chris
Multi-tool-store.co.uk 5 star review on 13th July 2024
Simon
69
Anonymous
Anonymous  // 01/01/2019
Excellent fast efficient service
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Posted 8 years ago
They good service quick and easy
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Posted 8 years ago
Purchased a 'second' Leatherman Wingman. An error with an engraving on one of the scales (sides) had been engraved on top by store and so rendered as a 'second. Nothing wrong with it and the engraving just looks like a narrow black strip and anyone unaware wouldn't give it a 2nd glance. Bargain and great service from multi-tool-store.
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Posted 8 years ago
leatherman micra is great. very happy.
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Posted 8 years ago
Everything was very easy and extremely efficient. Product and delivery was excellent. I would shop here again.
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Posted 8 years ago
Excellent services delivered on time great value
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Posted 8 years ago
Amazingly efficient service! Thank you
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Posted 8 years ago
Overall, very happy with the final product which we had laser engraved. Their service less so. I admit I did ask for a short lead time and delivery but the 'Multitool Store' confirmed this wasn't a problem and would deliver as agreed. They didn't meet the agreed delivery slot and didn't let me know in advance either!
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Posted 8 years ago
Hi Matthew, Glad you are happy with the final product. As you ordered 100 Micra's within a tight deadline we did our best to deliver within 1 week, however we were a day late on delivery so apologies. On larger jobs like this we always hit delivery expectations so apologies that in this case we werent able to. Thanks Matt
Posted 8 years ago
Quick and friendly post-purchase support.
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Posted 8 years ago
I bought leatherman wave for about 126€. The delivery was fast: in 3 working day the object arrived at my home (I live in Italy), and the customer care was really good and kind. The only "svantage" is the price because I found the same item on other website at a lower price. But, because of the reliability of Multi-tool-store.co.uk, I absolutely recommend this shop.
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Posted 8 years ago
great tool and customer service was first class sorting out delivery problem well done
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Posted 8 years ago
Very good service.
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Posted 8 years ago
as always excellent service, helpful and prompt.
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Posted 8 years ago
I have now bought two leatherman multi tools. One for myself and it is always the first thing in my bag when traveling. The other I have recently bought for a friend as a gift. I had it engraved and the tool was still on my doorstep within three days. Amazing service and brilliant products.
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Posted 8 years ago
It looks fantastic! however, it is starting to rust a little bit. any idea how I should remove the rusts and keep it rust-free (maintenance)?
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Posted 8 years ago
Hi Faizal, you shouldnt have any rust on your product at all. If you could return to us using our free returns service we can issue a replacement. Many thanks Matt
Posted 8 years ago
Brilliant site. All the multi tool range in one place. Service and delivery excellent.
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Posted 8 years ago
Tool turned up on time but didn't fit in sheath and tool was loose, one call and a new tool was dispatched for next day delivery. Very fast and helpful.
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Posted 8 years ago
My item was in good condition however the holster that came with the shears was faulty and instead of sending a new one, it was expected to print out the returns label and post it back which was an inconvenience to me.
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Posted 8 years ago
Arrived in time and exactly what I wanted. Not sure about the comments that it didn't fit in the cover. It fits perfectly
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Posted 8 years ago
Good service great product. How it should be!!
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Posted 8 years ago
Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews