Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast efficient service”

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Posted 8 years ago

“They good service quick and easy”

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Posted 8 years ago

“Purchased a 'second' Leatherman Wingman. An error with an engraving on one of the scales (sides) had been engraved on top by store and so rendered as a 'second. Nothing wrong with it and the engraving just looks like a narrow black strip and anyone unaware wouldn't give it a 2nd glance. Bargain and great service from multi-tool-store.”

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Posted 8 years ago

“leatherman micra is great. very happy.”

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Posted 8 years ago

“Everything was very easy and extremely efficient. Product and delivery was excellent. I would shop here again.”

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Posted 8 years ago

“Excellent services delivered on time great value”

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Posted 8 years ago

“Amazingly efficient service! Thank you”

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Posted 8 years ago

“Overall, very happy with the final product which we had laser engraved. Their service less so. I admit I did ask for a short lead time and delivery but the 'Multitool Store' confirmed this wasn't a problem and would deliver as agreed. They didn't meet the agreed delivery slot and didn't let me know in advance either!”

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Posted 8 years ago

Hi Matthew, Glad you are happy with the final product. As you ordered 100 Micra's within a tight deadline we did our best to deliver within 1 week, however we were a day late on delivery so apologies. On larger jobs like this we always hit delivery expectations so apologies that in this case we werent able to. Thanks Matt

Posted 8 years ago

“Quick and friendly post-purchase support.”

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Posted 8 years ago

“I bought leatherman wave for about 126€. The delivery was fast: in 3 working day the object arrived at my home (I live in Italy), and the customer care was really good and kind. The only "svantage" is the price because I found the same item on other website at a lower price. But, because of the reliability of Multi-tool-store.co.uk, I absolutely recommend this shop.”

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Posted 8 years ago

“great tool and customer service was first class sorting out delivery problem well done”

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Posted 8 years ago

“Very good service.”

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Posted 8 years ago

“as always excellent service, helpful and prompt.”

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Posted 8 years ago

“I have now bought two leatherman multi tools. One for myself and it is always the first thing in my bag when traveling. The other I have recently bought for a friend as a gift. I had it engraved and the tool was still on my doorstep within three days. Amazing service and brilliant products.”

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Posted 8 years ago

“It looks fantastic! however, it is starting to rust a little bit. any idea how I should remove the rusts and keep it rust-free (maintenance)?”

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Posted 8 years ago

Hi Faizal, you shouldnt have any rust on your product at all. If you could return to us using our free returns service we can issue a replacement. Many thanks Matt

Posted 8 years ago

“Brilliant site. All the multi tool range in one place. Service and delivery excellent.”

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Posted 8 years ago

“Tool turned up on time but didn't fit in sheath and tool was loose, one call and a new tool was dispatched for next day delivery. Very fast and helpful.”

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Posted 8 years ago

“My item was in good condition however the holster that came with the shears was faulty and instead of sending a new one, it was expected to print out the returns label and post it back which was an inconvenience to me.”

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Posted 8 years ago

“Arrived in time and exactly what I wanted. Not sure about the comments that it didn't fit in the cover. It fits perfectly”

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Posted 8 years ago

“Good service great product. How it should be!!”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews