Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company from my experience, customer service was spot on. The tool I ordered was slightly defective and it was dealt with and provided replacement quickly. The engraving service is great, high quality and very good price. Will be buying from them again in future.”

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Posted 6 years ago

“First-time customer, everything went smoothly, fast delivery and a good price, I'll definitely shop here again.”

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Posted 6 years ago

“Something I should have purchased years ago, fantastic quality and fantastic service from this great store, very helpful and very promt dispatch of my Leatherman Multi-tool. Would be happy to recommend them to anyone, thank you.”

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Posted 6 years ago

“Excellent service. Ordered a sheath for a Leatherman and it arrived in pristine condition the following morning. Superb!”

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Posted 6 years ago

“I'm completely satisfied with your service. You offer a fascinated variety of items good for every occasion. Your delivery service is reasonable as price and very good as performance.”

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Posted 6 years ago

“very good service, arrived quickly and the engraving was excellent. Thank you”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“I really like that you have a huge product offer on your website with a lot of bonuses.”

Multi-tool-store.co.uk 5 star review on 16th September 2018

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Posted 6 years ago

“Excellent multitool perfect for my needs in military at sea well worth the money”

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Posted 6 years ago

“Prompt deliver, well packaged and usual excellent service.”

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Posted 6 years ago

“Good service fab multi tool. However the packaging was terrible the box was battered which is a shame as leatherman multi tools are not cheap.”

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Posted 6 years ago

“I’vw Used multi-tool-stores a few times to order various tools and they are just great to deal with all stuff sent very quickly and they generally send a little something extra as a gift. Great company and amazing product selection. Keep up the great work guys.”

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Posted 6 years ago

“Had a great communication. They really tried to meet my wishes. Got a good price and fast delivery. Will do it again.”

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Posted 6 years ago

“Brilliant fast service! Thank you.”

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Posted 6 years ago

“Fast, efficient service and good communication all the way and, of course, topped with the quality of a Leatherman product.”

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Posted 6 years ago

“Top quality bit of kit and definitely worth the money and great customer service so ill definitely be coming back ! A**”

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Posted 6 years ago

“Thank you very much. We just received a perfect Leatherman Sidekick pocket knife, engraved with my son's name. Customer service - amazing, Sophie helped a lot with the order and responded immediately. Thank you! Highly recommend!”

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Posted 6 years ago

“I'm very happy to get these items. Thank you very much.”

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Posted 6 years ago

“Great service and loved the bonus free gift.”

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Posted 6 years ago

“Excellent service. Ordered online on Wednesday night. Was in my hand early on Friday afternoon. - Robert”

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Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews