Multi-tool-store.co.uk Reviews

4.9 Rating 3,216 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Leatherman Multitool gift set and got it engraved, I was very impressed with the ease of ordering via the website and also the final product. Thank you, this is going to make a great gift.”

Helpful Report

Posted 7 years ago

“Very happy with the service and the multi tool is a great gift for my husband.”

Helpful Report

Posted 7 years ago

“My husband has wanted a leatherman multitool for a long time,when it arrived,it was fantastic excellent he was over the moon with it,with be ordering more from you”

Helpful Report

Posted 7 years ago

“Fast, efficient and reliable. Great service and fantastic quality products.”

Helpful Report

Posted 7 years ago

“All arrived quickly and as described”

Helpful Report

Posted 7 years ago

“Ordered a leather man mini multitool, very pleased with both the quality of service and product. Regards, Chris, Weston super mare.”

Helpful Report

Posted 7 years ago

“Great service and prompt delivery.”

Helpful Report

Posted 7 years ago

“Product arrived promptly. Cannot comment on its use as was bought for a Christmas present, but I'm sure it will be good. It looks a solid object and will be very useful.”

Helpful Report

Posted 7 years ago

“Great store. Fast delivery, good packaging. High quality engraving. Thank You.”

Helpful Report

Posted 7 years ago

“Very fast delivery, excellent.”

Helpful Report

Posted 7 years ago

“Very happy with the Leatherman Wingman and leather sheath. High quality engraving. Delivered in excellent condition and in good time. Highly recommend this company, excellent customer service too. Thank you.”

Helpful Report

Posted 7 years ago

“Great presents for out door sporting friends”

Helpful Report

Posted 7 years ago

“I fold the site, well set out.”

Helpful Report

Posted 7 years ago

“Excellent service before and after!! Package was damaged but customer services handled it superb and fast!!!”

Helpful Report

Posted 7 years ago

“Easy to order and unbelievably quick delivery. Well done.”

Helpful Report

Posted 7 years ago

“As usual first class service. This company are fantastic! Item as described delivered next day, can’t fault them. Thanks!!!”

Helpful Report

Posted 7 years ago

“Leatherman oht good , but wrong colour Molle sheath sent , still waiting to receive the right one”

Helpful Report

Posted 7 years ago

Hi Gary, Thank you for your review. I am sorry you have received the wrong sheath, as discussed over the phone, we have sent you the correct one on Express delivery and it is showing on Royal Mail as delivered on the 26th? Please let us know if you have not received this. Kind Regards, Sabina

Posted 7 years ago

“I ordered a Leatherman multi tool for my husband, to replace one wearing out after 25 years of almost daily use. The order was dealt extremely efficiently, and the tool arrived very quickly. Excellent company to deal with.”

Helpful Report

Posted 7 years ago

“Efficient, prompt service. Excellent product, well packed and in perfect condition. I recommend this company.”

Helpful Report

Posted 7 years ago

“The tool was genuine engraved as per instructions and delivered as promised. There is an outstanding issue that the carrying wallet was not delivered as per order but I only informed them yesterday so awaiting that to be resolved which if the service so far is anything to go by, shouldn’t be an issue”

Helpful Report

Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,216 reviews