Multi-tool-store.co.uk Reviews

4.9 Rating 3,249 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service.. would recommend”

Helpful Report

Posted 7 years ago

“Swift service, very pleased. Nicely packed and with a couple of little freebies, nice surprise .”

Helpful Report

Posted 7 years ago

“Very good service. Got my product very fast and efficiently.”

Helpful Report

Posted 7 years ago

“Quick and easy ordering very pleased with the product would use again”

Helpful Report

Posted 7 years ago

“Fantastic service and a great price. Ordered a Leatherman multi tool with laser engraving and it arrived within 48 hours!”

Helpful Report

Posted 7 years ago

“Easy & pleasant people deal with.”

Helpful Report

Posted 7 years ago

“Good selection of tools. I was able to order exactly what I required and the tools were delivered promptly - very pleased.”

Helpful Report

Posted 7 years ago

“Very pleased with the charge but a little disappointed with the leather pouch there’s no room for even one accessories holder like my last pouch had”

Helpful Report

Posted 7 years ago

“Well I ordered multi-tool for my husband xmas present. Never got my item, noticed on their website that there was a mistake in my address ( I'm a 100% sure I didn't make it) tried to contact them multiple times ( few emails and extra paid phone number which was no answer). So I paid them 70£ for nothing, waste of time and money !!”

Helpful Report

Posted 7 years ago

“I purchased a leatherman wave+ (second) had ingraving on side which had been covered) Fantastic price, fantastic item. Only one little issue, I received the item but a wave had been put in the wave plus box. I contacted customer service and I was sent a free returns sticker, and I was asked to email proof of return from post office. Which I did and my wave plus arrived a day later.. Would I use MTS again?? Yes without a doubt, great service, should item of been checked before postage?? yes I guess, but it was a busy period around Christmas so will let them off.. Otherwise would of given 5/5”

Helpful Report

Posted 7 years ago

“The tool arrived promptly and the personalisation looks great.”

Helpful Report

Posted 7 years ago

“Excellent product, very prompt delivery. Would definitely recommend.”

Helpful Report

Posted 7 years ago

“Best service and company I've dealt with. Period.”

Helpful Report

Posted 7 years ago

“Great product- great service- fast delivery. Would defiantly use again.”

Helpful Report

Posted 7 years ago

“On browsing the site I found an item which appealed and read the description. I decided to purchase the item but was concerned how close it was to. Christmas. I purchased anyway and could not be happier. The description was spot on, the service was first rate and communication kept me in the loop at every stage. On arrival I was so happy with the product and service. Even Royal Snail couldn't muck it up. Will deal with again for all my needs. Thanks.”

Multi-tool-store.co.uk 5 star review on 30th December 2018

Helpful Report

Posted 7 years ago

“Very prompt and efficient, which enabled me to get my friend the retirement gift I wanted and delivered on his retirement day, even when I left it while the last minute!, Thanks.”

Helpful Report

Posted 7 years ago

“Amazing service - ordered 2 leatherman raptors, with engraving and gift wrapping, at about 13:30, and they'd arrived at the correct, and separate, addresses the next day, despite it being the Saturday before Christmas!”

Helpful Report

Posted 7 years ago

“Super quick and really easy to personalise. Great service, good prices”

Helpful Report

Posted 7 years ago

“Really fast, professional service. Engraving perfect. Thank you.”

Helpful Report

Posted 7 years ago

“Wonderful service, very quick, efficient and great informative emails about delivery etc. Overall wonderful to deal with especially during the busy Christmas period Thank you!”

Helpful Report

Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,249 reviews