Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 17th April 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great product, would happily recommend!”

Helpful Report

Posted 2 years ago

“Fabulous customer service - they really went out of their way to solve a Christmas delivery problem. Thank you so much!! ...and at a much better price than anywhere else - even Amazon !”

Helpful Report

Posted 2 years ago

“Found Multi-Tool very competitive, and the service was excellent. Also able to speak to them directly and the representative i spoke with was very helpful. Would use them again.”

Helpful Report

Posted 2 years ago

“Looks stunning, should serve well for many years.”

Helpful Report

Posted 2 years ago

“Excellent service. Thank you.”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Placed an order on a Sunday, item engraved, sent and delivered the next day. Quality product. Fantastic service considering so many strikes affecting deliveries. Thanks so much”

Helpful Report

Posted 2 years ago

“Arrived quickly, boxed and perfectly engraved. Very happy”

Helpful Report

Posted 2 years ago

“Pleased with the leatherman. However think they could have left the nylon sheath that comes as standard in the package. We opted for the leather sheath at extra cost that shouldn't mean they remove the nylon sheath. Not the end of the world but a bit mean.”

Helpful Report

Posted 2 years ago

“Great service, received the leatherman, and the free sharpening block that followed in a separate delivery, both in time for Xmas, a huge thank you.”

Helpful Report

Posted 2 years ago

“Ordered this item 2 weeks ago still not received won’t be using this company again”

Helpful Report

Posted 2 years ago

Hi Mike, can you please contact us with your order details if this has not arrived? We track all orders so we should be able to find out what has happened and get this resolved for you. Best wishes, Jude

Posted 2 years ago

“Love my Charge TTI this is my second one , superb fast delivery from the Multi-tool-store.co.uk”

Helpful Report

Posted 2 years ago

“I have not had a response about my missing order due to staff shortages. I can not call the company and my emails haven’t been replied to. Hugely disappointed with this service. My invoice also arrived ripped and with 2 missing items. Avoid this company.”

Helpful Report

Posted 2 years ago

“This is a present for my partner who lost his leatherman wave. It looks just how it is described”

Helpful Report

Posted 2 years ago

“Great service, great website, everything you need and delivered on time. Will definitely use again, thank you.”

Helpful Report

Posted 2 years ago

“My knife has not come so can not give a review”

Helpful Report

Posted 2 years ago

“Can’t give an accurate review as I’ve not received it. So at this moment in time it’s a 0 from me.”

Helpful Report

Posted 2 years ago

“Bought as a present and so I can’t really comment on the multi-tool. It looks good and was delivered quickly as I paid for next day delivery.”

Helpful Report

Posted 2 years ago

“Fast delivery. Communication v good. Would highly recommend.”

Helpful Report

Posted 2 years ago

“I ordered this Leatherman free P4 for my husband he is delighted with it. The company notified us that the item was on its way it arrived in good time and was well packed I would highly recommend.”

Helpful Report

Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews