Multi-tool-store.co.uk Reviews

4.9 Rating 3,026 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“having had a leather blast for 18 years in constant use I decided to upgrade to the surge. Damn best bit if kit ever as a locksmith it's worth every penny. and case with a popper is more slimline and trim than the velcro so i prefer but both incredibly good quality. well worth the investment”

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Posted 2 years ago

“My order was handled fast and quality of product was top quality also up dates via email- excellent.”

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Posted 2 years ago

“Fantastic and quick service!”

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Posted 2 years ago

“I ordered a Leatherman wave 2 on a Saturday. I was told my delivery would be Sunday. To my surprise. I was then informed on Saturday the courier hadn't collected it. Now that's what I call customer Service! I am extremely happy with the Leatherman, and the service received was second to none. I cannot praise these guys high enough.”

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Posted 2 years ago

“Arrived on time well packaged. Needed signed for which is always a pain for me as I’m never in. But suppose that’s the knife laws. Seems like a good quality tool been in my pocket all week and never noticed it. All good so far 👍👍”

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Posted 2 years ago

“I could not believe how quickly the multi tool arrived. Somehow I thought it would take longer. I had bought it for my son’s 21st birthday. He’s practical, like me, and I thought it would be a brilliant and lasting memory of a passion shared. I have carried mine 24/7 since my parents gifted one to me. (Bit tricky at the passport office). It’s almost a month to his birthday but he might be at uni then and I was so excited I had to gift it early. He was beyond delighted and, to the best of my knowledge, hasn’t had it beyond reach since. I chose the Charge as he works as an apprentice electrician when not studying. This model has two types of wire cutters/strippers along with crimpers. But also all the other stuff which is immensely useful. Good sharp knives - a binding cutter - scissors - multi hex screwdriver capability and, of course, a bottle opener. Hmm - wonder which will be used most often! 🤣”

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Posted 2 years ago

“Excellent service quick delivery . present for my brother he loved the wave.”

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Posted 2 years ago

“I've purchased many Leatherman tools from the Multi-tool store. Never had any issues, excellent quality, very quick delivery and kept fully up to date at all times. Would highly recommend.”

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Posted 2 years ago

“leatherman wave+ arrived promptly and is a great tool using it at work already !”

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Posted 2 years ago

“Excellent service from ordering to delivery and considering I had two blades being engraved, amazingly quick!”

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Posted 2 years ago

“Perfect fit for my leather man surge.very pleased.”

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Posted 2 years ago

“Looking for a leatherman wave and multi tool had an excellent price, and one heavily discounted as it was a second. It arrived quickly, despite postal strike and is excellent and very happy with their service, communications and delivery. Plus I've got a fantastic multi-tool at an excellent price.”

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Posted 2 years ago

“Very disappointed that material sheath sent instead of leather one ordered and paid for. Present for my son (aged 33) Ordered Leatherman Wave + Leather Sheath.”

Multi-tool-store.co.uk 2 star review on 6th October 2022

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Posted 2 years ago

Hi, so sorry you were sent the wrong sheath, please email us with your details - customerservice@outdoor365.co.uk and we will get this sorted for you. Kind regards, Jude

Posted 2 years ago

“Great choice and price. Super quick delivery.”

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Posted 2 years ago

“From placing the order to delivery an excellent prompt service and good prices. Kept fully informed throughout the process, would recommend this company.”

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Posted 2 years ago

“Brilliant service brilliant product!”

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Posted 2 years ago

“A perfect online shopping experience. I would also recommend the 'seconds' that have been wrongly engraved. The mark is very subtle and it is worth the discount.”

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Posted 2 years ago

“Great products, shipped quickly. Would recommend.”

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Posted 2 years ago

“Very pleased with my multi tool, does the job 👍👍👍”

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Posted 2 years ago

“Great service, fast delivery, even when I messed up my order they fixed it. Top class!”

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Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,026 reviews