Multi-tool-store.co.uk Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the Leatherman Wingman, to replace the now ‘retired’ Fuse, which I used everyday, but sadly lost it after 15yrs… 5⭐️ product, and very speedy delivery too!”

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Posted 4 years ago

“I bought a Leatherman Surge on special offer £131. When I came to pay the invoice was £143. I didn't realise that the leather case was charged as extra. Also the tool was a return. The box wasn't sealed and was a bit bashed about, with no instructions. If it had been a gift, I would have been a bit miffed. On the upside, delivery was quick and efficient, and the tool is great.”

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Posted 4 years ago

“Excellent service and products”

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Posted 4 years ago

“Couldn't be happier - a quality tool and the enraving is beautifully done, with care. Arrived very quickly. Couldn't ask for more thank you!”

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Posted 4 years ago

“good product offering and quick delivery. delivery comms was clear and kept me in touch with what was going on...”

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Posted 4 years ago

“Fast delivery. No fuss. Great priduct”

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Posted 4 years ago

“Great product, great prices, great service. I’ve bought from here for years and never had any issues.”

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Posted 4 years ago

“Great thank you”

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Posted 4 years ago

“Superb service - well packed, fast delivery and quick turnaround even with an engraving.”

Multi-tool-store.co.uk 5 star review on 31st July 2021

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Posted 4 years ago

“Box was already opened and had its seal broken on arrival. Product looked fine but had clearly been handled before. Disappointing as it was a gift.”

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Posted 4 years ago

“Use multi-tool store regulate over last 3 years after wife bought me engraved leather man surge. Their service and delivery's are second to none. I am and will be a regulate returning customer. Keep up the great work.”

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Posted 4 years ago

“Ordered last minute on a Tuesday around 10am and was engraved and delivered by around 14.00 the next day! Great service. I did have to contact as no confirmation email came through but they responded very promptly and efficiently”

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Posted 4 years ago

“Very pleased with my purchase and the service provided by this store. Delivered promptly, well packed with a gift sharpening stone to keep me going for a while!”

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Posted 4 years ago

“Very good site easy to order with fast delivery. Would only be to happy to purchase again anytime.”

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Posted 4 years ago

“Efficient prompt good delivery and on time.”

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Posted 4 years ago

“First class service would highly recommend 👌”

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Posted 4 years ago

“Excellent service, quick delivery, I will order from multi -tool again.”

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Posted 4 years ago

“Easy to use web site, fast delivery and excellent value, would have no hesitation in using this supplier again.”

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Posted 4 years ago

“Bought a pouch for my multitool. Pouch accurately described prior to purchase and was good quality. Arrived quickly and very pleased.”

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Posted 4 years ago

“Very happy with my Leatherman Rebar and the service from multi tool store”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,240 reviews