Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased items from Multi-tool-store previously and received excellent service. They continue to provide excellent service and fulfilled my order quickly and efficiently. Highly recommended!”

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Posted 3 years ago

“I was very impressed that I was notified by e mail that you had the Leatherman ratchet driver back in stock.It arrived promptly and I have been very pleased with its functionality. Thank You”

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Posted 3 years ago

“Delighted with both my purchase and the service from Multi-tool-store. The price was one of the cheapest I could find even before a discount and even included a free sharpening stone and oil. Worth a look!”

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Posted 3 years ago

“In an update email, Multi-tool-store let me know an accessory I had been after was back in stock. Duly ordered, my little package of joy swiftly arrived in pristine condition. You may be able to tell that this was not my first purchase from MTS (abbr.) and you can rest assured that it won’t be my last. Reliable, efficient and a pleasure doing business with.”

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Posted 3 years ago

“I always go to Multi Tool Store when I want anything Leatherman related, as the service is first class. The last order was delivered in 48 hours exactly as promised. Additionally, not directly related, but I snapped the blade of my 5 year old Skeletool CX and received a new one within a week of contacting them. What more could I ask? A very satisfied customer.”

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Posted 3 years ago

“Very quick and efficient in getting a bespoke product out”

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Posted 3 years ago

“Fastest service I’ve ever had. Ordered and was sent the next day. That also included having the gift laser engraved. Easy to order. Was sent tracked, delivery was super fast. Perfect.”

Multi-tool-store.co.uk 5 star review on 29th April 2021

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Posted 3 years ago

“Very fast delivery, lovely engraving, and a good price. Would use again”

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Posted 3 years ago

“On both occasions I had to contact the Multi-tool store the staff extremely helpful and very understanding and sorted my problem out with out any fuss”

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Posted 3 years ago

“Very happy with product at a great price. Was supprised at speed of delivery even though I was kept informed of every step”

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Posted 3 years ago

“Fantastic service, product was as advertised and your gift was a nice touch for the tool owner. Thank you so much!”

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Posted 3 years ago

“Great service and great product. Very pleased, thank you 😊”

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Posted 3 years ago

“Great website, excellent prices. I ordered a Leatherman Surge which arrived a couple of days later. Overall am very happy with my experience at the multitool store and can easily recommend this site to others.”

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Posted 3 years ago

“Really easy to deal with on the phone. Had to order on-line but the Leatherman arrived VERY quickly. Impressed.”

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Posted 3 years ago

“As expected, thanks 😁”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Website was well set out and easy to find and order product I wanted.Delivery was prompt and within time specified and my goods were packaged well.A well deserved pat on the back great all round service from Multi-tool-Store,I will definitely use them again.”

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Posted 4 years ago

“The Leatherman was perfect and the delivery was super quick”

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Posted 4 years ago

“Fantastic service, friendly and very helpful, I can’t recommend them highly enough. Thank you very much. Andy, Bucks.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews