Multi-tool-store.co.uk Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service quick delivery . present for my brother he loved the wave.”

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Posted 3 years ago

“I've purchased many Leatherman tools from the Multi-tool store. Never had any issues, excellent quality, very quick delivery and kept fully up to date at all times. Would highly recommend.”

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Posted 3 years ago

“leatherman wave+ arrived promptly and is a great tool using it at work already !”

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Posted 3 years ago

“Excellent service from ordering to delivery and considering I had two blades being engraved, amazingly quick!”

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Posted 3 years ago

“Perfect fit for my leather man surge.very pleased.”

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Posted 3 years ago

“Looking for a leatherman wave and multi tool had an excellent price, and one heavily discounted as it was a second. It arrived quickly, despite postal strike and is excellent and very happy with their service, communications and delivery. Plus I've got a fantastic multi-tool at an excellent price.”

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Posted 3 years ago

“Very disappointed that material sheath sent instead of leather one ordered and paid for. Present for my son (aged 33) Ordered Leatherman Wave + Leather Sheath.”

Multi-tool-store.co.uk 2 star review on 6th October 2022

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Posted 3 years ago

Hi, so sorry you were sent the wrong sheath, please email us with your details - customerservice@outdoor365.co.uk and we will get this sorted for you. Kind regards, Jude

Posted 3 years ago

“Great choice and price. Super quick delivery.”

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Posted 3 years ago

“From placing the order to delivery an excellent prompt service and good prices. Kept fully informed throughout the process, would recommend this company.”

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Posted 3 years ago

“Brilliant service brilliant product!”

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Posted 3 years ago

“A perfect online shopping experience. I would also recommend the 'seconds' that have been wrongly engraved. The mark is very subtle and it is worth the discount.”

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Posted 3 years ago

“Great products, shipped quickly. Would recommend.”

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Posted 3 years ago

“Very pleased with my multi tool, does the job 👍👍👍”

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Posted 3 years ago

“Great service, fast delivery, even when I messed up my order they fixed it. Top class!”

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Posted 3 years ago

“Multi- tool-store were super helpful, when my order was not delivered by the postal service. It was replaced at great speed, for my husband’s birthday the following day, and still personally engraved.”

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Posted 3 years ago

“Very quick and perfect service 👌 Ordered and dispatched super quick time. Thanks”

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Posted 3 years ago

“Product good but website very poor and difficult to navigate. Customer Service staff difficult to get hold of.”

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Posted 3 years ago

“Good range of Leatherman products and accessories. Prompt dispatch and excellent customer service when contacted by email.”

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Posted 3 years ago

“Having had issues with my card payment going through, I rang the main store. I spoke with an amazing lady called stacey. She was kind understanding and helped me put my mind at rest. Thank you stacey for helping me sort my partners birthday present. Best wishes too you.”

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Posted 3 years ago

“Great selection from which to choose - and plenty of good guidance. Dispatch was very prompt. Highly recommended.”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,240 reviews