Multi-tool-store.co.uk Reviews

4.9 Rating 3,217 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order on line and the multi tools arrived next day. Great service, Thank you”

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Posted 7 years ago

“Had to call as needed advice on what to order. Excellent service from start to finish, advised me on items required and arrived in the post much quicker than expected. Thank you.”

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Posted 7 years ago

“Fantastic service. Fast delivery. Absolutely delighted with my purchase. Thanks to all involved in getting my order fulfilled and dispatched so quickly.”

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Posted 7 years ago

“They have great customer service. They offered me a free upgrade as an item was out of order. I would recommend to anyone !!”

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Posted 7 years ago

“Very great customer service !! I would recommend to anyone I know.”

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Posted 7 years ago

“Easy to use excellent service and delivery information was as I was informed”

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Posted 7 years ago

“Good. Serious, fast. Top”

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Posted 7 years ago

“Fast delivery. No hassle. Polite and friendly to contact.”

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Posted 7 years ago

“Excellent fast service, even with engraving was dispatched the same day.”

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Posted 7 years ago

“I ordered a Leatherman Surge Black Oxide multi-tool for my son's Christmas present which was exactly what he'd specified. The price was very reasonable and the item turned up in perfect condition and well-packaged. It arrived very promptly, thereby saving me anxiety as Christmas drew near, and I was kept fully informed throughout by email of the process, from placing the order through to actual delivery. My son was delighted by his present and particularly pleased that his initials had been engraved on the handle. Thank you so much for excellent service and product.”

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Posted 7 years ago

“Very quick delivery, excellent service.Highly recommended.”

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Posted 7 years ago

“great customer service fast delivery 5*”

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Posted 7 years ago

“Efficient competent friendly”

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Posted 7 years ago

“Item came engraved pretty much before I had clicked the purchase button. Very quick turnaround.”

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Posted 7 years ago

“Good telephone service, great products, competive price and really fast delivery”

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Posted 7 years ago

“Excellent service..very fast delivery.Highly recommend..”

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Posted 7 years ago

“Prompt service, well packaged. Ok there was one wrong item but free return and the correct item was with me almost instantly! Can’t fault their service”

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Posted 7 years ago

“Great service, great price and great quality tool”

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Posted 7 years ago

“Quick delivery, proper product not a cheap chinese import.”

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Posted 7 years ago

“I ordered a leatherman wave for my son who was leaving to join the marines within the week. Multi tool informed me that the wave was out of stock by email and text. I rang them up and explained the situation. They offered me an alternative and the following day it was in my hands. Well done Multi tool”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,217 reviews