Multi-tool-store.co.uk Reviews

4.9 Rating 3,030 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,030 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt and the item arrived in good condition with everything included. A free, good quality mini torch was included and they offered engravings which turned out very nice on the item. All of this and the multitool was just as cheap as anywhere else I looked at.”

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Posted 7 years ago

“Quick delivery,good product ,thank you”

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Posted 7 years ago

“Name engraved and it was delivered next day. Best service ever. Thank you, what a refreshing change to deal with a company that actually take customer service seriously.”

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Posted 7 years ago

“Great service. Perfect engraving. On time delivery. Would use again”

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Posted 7 years ago

“Very pleased with purchase. Item as described. Speedy delivery.”

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Posted 7 years ago

“Great prices, quality products and prompt delivery, recommended!”

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Posted 7 years ago

“Fabulous item. Fast service. Excellent quality”

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Posted 7 years ago

“Excellent customer service and prompt delivery. Lovely engraving on the handle of the knife just as requested. Thoroughly pleased with the whole transaction.”

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Posted 7 years ago

“Easy to use web site. Competitive prices. Quick delivery, excellent service.”

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Posted 7 years ago

“Great service.”

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Posted 7 years ago

“Exceptional service and quality, as always, from the Multi-tool Store.”

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Posted 7 years ago

“I purchased the Leatherman Surge which I've found to be about perfect as a multitool can get and I'm extremely happy with it. As always the service from the Multi-tool Store was exceptional along with a free very handy, high quality, pocket torch. Can't be bad and absolutely no complaints from me.”

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Posted 7 years ago

“I ordered a Leatherman pocket Multi-tool as a retirement gift for a great friend who is a newly qualified yacht skipper and will be sailing into his retirement for many years to come. The quality of the tool is obviously top-notch, the engraving is a perfect finishing touch and ridiculously good value and the speed of delivery astounding. I would recommend the product and service unhesitatingly.”

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Posted 7 years ago

“Very good service and great prices. Top class engraving too!”

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Posted 7 years ago

“Refunded my purchase without informing me and said the reason was a failed fraud check but when i informed the bank they said there was no problem.”

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Posted 7 years ago

Hi Paolo, We refunded your order as it had a high fraud score,and an email was sent to inform you of this. We also spoke to you and offered to take a different payment method. Apologies for any inconvenience caused. Thanks Matt

Posted 7 years ago

“Easy to use website, great customer service.”

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Posted 7 years ago

“Best price, with a £5 'FIRSTORDER' discount on top, plus super fast engraving and delivery on a great Leatherman tool. Many thanks!”

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Posted 7 years ago

“Clear website, easy ordering, extremely fast delivery.”

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Posted 7 years ago

“Superb service”

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Posted 7 years ago

“Leatherman Surge. Good product in stock and delivered promptly. Good customer services to prove age for bladed products.”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,030 reviews