Multi-tool-store.co.uk Reviews

4.9 Rating 3,249 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and reactive”

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Posted 8 years ago

“Great Service by Multi-Tool Product well packages also arrived the time it said very well pleased”

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Posted 8 years ago

“I bought the Letherman Charge which is nice but not perfect, they seem to have quality control problems. I haven’t sent it back as it does what I want it to do although at £200 the fit and finish should be a lot better.Its just a couple of the tools aren’t centred and the file has some lock rock but I’ve heard it’s a common problem. The service from the store is next to none, they even throw in extras which is great!”

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Posted 8 years ago

“Excellent customer service, fast delivery and good prices, what more could you ask?”

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Posted 8 years ago

“Incredibly quick delivery (less than 24 hours)”

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Posted 8 years ago

“The whole ordering experience was fantastic and arrived the next day! The extra gift wrapping was also very good.”

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Posted 8 years ago

“Purchased a leatherman for my boy. Got his name engraved on it. Now I am jealous.”

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Posted 8 years ago

“Unbeatable service and excellent quality products with a super selection at great prices. Very happy!”

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Posted 8 years ago

“Personalised and delivered within 24hrs! Packaged well arrived undamaged.”

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Posted 8 years ago

“I placed an order with Multitool.co.uk for a Leatherman pocket knife. I was made aware from the beginning that the knife was on back order from the United states and I would have to wait. I accepted this and paid in advance. I was given updates, but around the expected date of the knife becoming available I was informed by Multi-tool that Leatherman had not shipped the knife and that Multi-tool were very sorry about this. At this point other online companies I have dealt with have offered a apology and given a full refund, perhaps with a little something for the inconvenience. Multi-tool made me a fantastic offer of a upgrade to something far better than I had originally ordered but still a Leatherman product for the same price for not being able to supply what they had promised. I have no hesitation in saying this company is incredibly reputable, reasonable, friendly and very customer focused. if you place a order with this company, you can feel confident in knowing that if the worse happens you will be looked after and treated with respect.”

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Posted 8 years ago

“Great products, pricing and service.”

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Posted 8 years ago

“Fast excellent service.”

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Posted 8 years ago

“Excellent product, delivered in good time. Very happy with the service received.”

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Posted 8 years ago

“Fair price and fast delivery. What more could I expect....? :-)”

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Posted 8 years ago

“I ordered Leatherman Surge multitool and few other items. Things were delivered really quickly, placed my order on monday night and recieved everything on wednesday. Items arrived in perfect condition. I was asked for photo ID to proove that i'm over 18yrs, sent the photo of my driving licence and order was disparched in next 30min, so great customer service aswell. Will recommend this shop for everyone. Thanks a lot.”

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Posted 8 years ago

“Item as described and in time!!”

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Posted 8 years ago

“Amazing service from ordering to receiving. Thanks so much.”

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Posted 8 years ago

“This is a great little product, well made”

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Posted 8 years ago

“Item arrived fairly quickly considering the personalisation (we were slightly delayed only due to bank holidays). However, the two items which came with it - the stone and oil - were quite badly damaged and not worth giving as a gift.”

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Posted 8 years ago

“Fantastic service; cannot fault; item delivered as specified using next day service. Would definitely recommend.”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,249 reviews