Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swift service.”

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Posted 7 years ago

“Really happy with the quality of my purchased Leatherman, as well as the added engraving. It was the perfect birthday gift for my partner! Thank you!!”

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Posted 7 years ago

“Quick. Easy order. Fast delivery. Engraving a nice touch.”

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Posted 7 years ago

“Easy purchase. Quick delivery and great products”

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Posted 7 years ago

“Great service, prompt delivery! My husband will love his Christmas gift.”

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Posted 7 years ago

“Experian alerted me to an unauthorised credit check by you on my personal file I am extremely disappinted you left a footprint in my Experian Credit file.”

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Posted 7 years ago

“I bought the Leatherman Skeletool as a gift for my son.Great price and the free gift was a bonus, delivery was really fast.Great 5 star customer service,I've just bought the gift box from you as well”

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Posted 7 years ago

“Absolutely brilliant site to buy from postal service was incredible. Was next day delivery at no extra cost also products were dispatched the same day. Would highly recommend to others.”

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Posted 7 years ago

“The site is easy to use, the delivery time very prompt. We are also 100% sure that we have purchased the 'real thing', not a copy (which has happened to us in the past). We will use this company again in future.”

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Posted 7 years ago

“Excellent service especially as I had a previous address for delivery but had it changed immediately after sending an email to customer services. Prompt delivery. I would use your company again. This is the second purchase as my original multi tool was stolen. Thank you again for the superb service.”

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Posted 7 years ago

“I bought the Rebar bundled with the bit driver and nylon sheath. It also come with free polishing stone and oil. Could have been a 5 stars, but let down by sending me the incorrect sheath and also defective plier head, although the later is down to poor QC from Leatherman. The jaws on the plier head do not align. The nylon sheath I received was the broader flat version , rather than the one on the advertised in the bundle. The price was good, especially with the 10% off voucher and the bundle it come with. Customer service was excellent. Sophie was very helpful and did everything she could to sort out the issues. Will definitely buy again from Multi tool store or Outdoor365, if the price is right.”

Multi-tool-store.co.uk 4 star review on 11th November 2017

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Posted 7 years ago

“I am very pleased with the leather sheath for my Leatherman a Juice Multi-Tool. It's very well made and holds the Juice securely. I thought it was a reasonable price and arrived within 36 hours of ordering it.”

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Posted 7 years ago

“As described. Delivered quickly. Very easy.”

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Posted 7 years ago

“Easy to order at a great price. Laser etching is a great touch for a couple of pounds. Thanks you very happy with my multi tool getting used daily at work.”

Multi-tool-store.co.uk 5 star review on 11th November 2017

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Posted 7 years ago

“I have had a Wave Multi-tool for the past 20 years, it still working the same as the day I purchased it, I use it every day & the only thing I've had to purchase is a new leather belt sheath a couple of times in the 20 years! I would always buy this company's products they are always great.”

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Posted 7 years ago

“Excellent product. Would highly recommend. First class service and very good quality item.”

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Posted 7 years ago

“Products accurately described, easy check out and fast delivery. My favourite leatherman store. Oh! Forgot to mention discount voucher..”

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Posted 7 years ago

“Easy to order and fast delivery. Really pleased.”

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Posted 7 years ago

“Easy to use, so quickly done and fairly priced especially with the first buy discount! Got an engraved leatherman for my dads birthday, ordered it well in advance expecting it to take some time but was here within 4 days and looks absolutely amazing.”

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Posted 7 years ago

“First class service and product, quickly dispatched”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews