Multi-tool-store.co.uk Reviews

4.9 Rating 2,884 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 2,884 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 12th January 2024

Christopher

Multi-tool-store.co.uk 5 star review on 27th November 2023

Sharon

Multi-tool-store.co.uk 5 star review on 8th October 2023

Grzegorz

Multi-tool-store.co.uk 5 star review on 6th October 2023

Mitchell

Multi-tool-store.co.uk 5 star review on 27th August 2023

Robert

Anonymous

Anonymous // 01/01/2019

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“Excellent service every time.”

Helpful Report

Posted 2 months ago

“Very prompt and efficient service.”

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Posted 2 months ago

“Excellent website, loads of stock and very quick delivery. Really happy with my Latherman Wave+.”

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Posted 2 months ago

“Item arrived promptly just as described excellent price”

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Posted 2 months ago

“Goods delivered in good time would reccomend 100%”

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Posted 2 months ago

“Terrific customer service. Fantastic turnaround time from order to delivery. Would shop from here again.”

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Posted 2 months ago

“Fantastic customer service, so helpful and friendly. Would definitely order from this company again.”

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Posted 2 months ago

“Wave+ gift box with engraving, bought as a gift. Looks great quality with nicely boxed presentation. Prompt delivery.”

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Posted 2 months ago

“Excellent service and very prompt customer responses.”

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Posted 2 months ago

“Arrived very quickly looks good , it's for an 18th birthday present so can't really review the tool itself”

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Posted 3 months ago

“Great product and great sellers. Speedy delivery and item was perfect and exactly what my partner wanted. Absolutely no complaints and would highly recommend.”

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Posted 3 months ago

“Quick & efficient service, fast delivery, great product. Bit pricey but worth it.”

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Posted 3 months ago

“Brilliant, fast service, ordered Leatherman Wave gift set with engraving on tool and tin. Very pleased with the product and speedy service. Lovely gift for my brother's birthday.”

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Posted 3 months ago

“Hi guys I recently left a bad review about a knife I received and a returns situation I had with it but I would like to say I’m now fully satisfied with my returns and take back my last statement thank you”

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Posted 3 months ago

“Leatheman are my go too multi tool, excellent quality and innovation. Unfortunately I lost my previous one so had to replace it.”

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Posted 3 months ago

“Excellent service, communication and delivery. Great product too.”

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Posted 3 months ago

“Satisfied with my purchased! I ordered a tool as a gift with next day delivery. I had an issue to verify my age and the customer services cleared the issue in a super rapid way. I felt instant reassurance. The delivery was on time. Well done for your professionalism.”

Helpful Report

Posted 3 months ago

“My order was promptly dispatched, with regular updates tracking it's progress. The Leather man Supertool arrived spot on time and was well packed. It was in perfect condition, and I feel sure it will serve me well over the coming years. Importantly for me, I feel confident that there is a support structure in place should I ever need it.”

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Posted 3 months ago

“They had exactly what I wanted at a very competitive price when I bought my Leatherman Wave+.”

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Posted 3 months ago

“Good team delt with my issues quick and we’ll , would highly recommend 🙏”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you so much for your patience with us, it is truly appreciated. I have responded to your email regarding the return. I'm so sorry for the wait on a response - we are only a small team of 5 so getting through hundreds of emails does take a lot of time. I can only apologise. I will await your response to our email. Best wishes, Stacey

Posted 3 months ago

Multi-tool-store.co.uk is rated 4.9 based on 2,884 reviews