Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Class act - efficient!”

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Posted 6 months ago

“Still haven't relieved my item and they're emailing asking me to send a review. Sadly I can't review products I haven't received. Spoke with customer services who were about as much use as a chocolate tea pot. Won't be using this company again.”

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Posted 6 months ago

“Fast efficient delivery”

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Posted 6 months ago

“Good service and great products.”

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Posted 6 months ago

“Very simple to order from with easy tracking for high value items .Great service i would definitely recommend this company.”

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Posted 6 months ago

“I made an error with the engraving during the ordering process and phone customer services, who quickly corrected the problem. Many thanks for that! Great product and service!”

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Posted 6 months ago

“I have purchased several products from the multi-tool-store and always had excellent service.”

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Posted 6 months ago

“good website and easy to use, arrived fast .”

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Posted 7 months ago

“A superb quality product at an excellent price. Incredibly rapid delivery with great communications. I would definitely recommend Multi Tool Store and I will definitely buy from them again.”

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Posted 7 months ago

“Very high quality products, fast shipping, good prices and easy to order, can't be more satisfied!”

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Posted 7 months ago

“Excellent choise and prices, will use again. Keep up the great service.”

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Posted 7 months ago

“Delivery time was reasonable engraving looks great gift wrap and card lwas not worth it for £8 wish I’d not bothered as I need to re wrap it”

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Posted 7 months ago

“Good service, came in good time considering it was a engraved order.”

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Posted 7 months ago

“Bought a new pouch for my wave, prompt delivery and good product”

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Posted 7 months ago

“I bought a Leatherman wave. After surching for the best (lowest) price Multi-tool offered the best. As they say the rest is history.”

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Posted 7 months ago

“Great selection, prompt delivery and top goods”

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Posted 7 months ago

“This is a gift for someone who lost one. I am no expert on these kind of tools but it looks very impressive. Arrived quickly and the personalisation gives a nice touch.”

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Posted 7 months ago

“Placed an order for a Leathermans gift set and it was exacts described with extra oil and a sharpening stone so very pleased.”

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Posted 7 months ago

“The order process was exceptional. Goods delivered within 24 hours.”

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Posted 7 months ago

Hi Adewale, Thank you for your amazing review! We're so glad to hear that you found our order process exceptional and that your goods arrived so quickly. If you need anything else, just let us know! Best, Jamie Multi-Tool-Store Customer Service

Posted 7 months ago

“Purchased the Leatherman Charge+ TTi with engraving. Was delivered very quickly. What can one say but that it's built to last. A professional service all round. Have used Multi-tool-store.co.uk in the past and can only highly recommend them. Even the paper invoice recieved with the item had hand signed check boxes for the quality control. Old school, it's good to know theres still good people out there. Bravo...”

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Posted 7 months ago

Hi Iain, Thank you for your fantastic review! We’re delighted to hear that your Leatherman Charge+ TTi arrived quickly and met your expectations for quality. If you ever need assistance or have questions in the future, don’t hesitate to get in touch. Cheers, Jamie Multi-Tool-Store Customer Service

Posted 7 months ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews