Multi-tool-store.co.uk Reviews

4.9 Rating 3,167 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great web site to pick product very easy to place order with engraving. Order arrived well ahead of schedule with tracking facility to make sure I was happy me to sign for product. From my experience you can order the fabulous Leatherman multi tool with confidence.”

Helpful Report

Posted 2 years ago

“Excellent service, prompt despatch and next-day delivery with the product presented in first-class condition - unlike another online supplier who sent used and damaged goods and then wanted to supply replacements in a plastic bag rather than a Leatherman presentation box. Multi-tool-store also included a free sharpening stone and oil at the same price. Excellent service! If only all online shops were like this.”

Helpful Report

Posted 2 years ago

“Excellent service - the Leatherman Surge arrived promptly and so far it has proven to be a very good quality multi-tool.”

Helpful Report

Posted 2 years ago

“I should of bought a Leatherman multi tool years ago, and certainly don't regret my decision to buy a Leatherman Wave from the Multi-tool-store. My only regret is that I didn't research the product properly before purchase, and was disappointed to find that normal hex bits cannot be used, without purchasing an adaptor. I carry out maintenance at a Zoo Park, and beside that inbuilt tools, the draw had been what I had wrongly assumed to be, an interchangeable hex bit head. This not a complaint, just a comment for people to research a product, any product before purchase. Besides the above, the tool is fantastic, and gets used daily.”

Helpful Report

Posted 2 years ago

“Easy to order Easy site to understand and customise Fast delivery arrived in perfect condition”

Helpful Report

Posted 2 years ago

“I bought a personalised leather man as a gift and paid for quick delivery. The product arrived on time and the engraving was great quality.”

Helpful Report

Posted 2 years ago

“Very good organised company Even if there is an issue they promptly resolve it!”

Helpful Report

Posted 2 years ago

“I received a quick response to a question I had. Delivery was quick and the Leatherman wave plus is exactly what I wanted.”

Helpful Report

Posted 2 years ago

“Fantastic service, great price and dispatched very quickly. I’d definitely use Multi-tool-store again!”

Helpful Report

Posted 2 years ago

“Only ordered once from the website but the item arrived quickly, was correct, packaged well and was a good price for what I wanted. Would absolutely recommend going off of the time I have shopped here.”

Helpful Report

Posted 2 years ago

“Excellent all round from choosing item to delivery All went smoothly and with good communication Thanks again John”

Helpful Report

Posted 2 years ago

“Thanks everything is fine”

Helpful Report

Posted 2 years ago

“Everything ok.”

Helpful Report

Posted 2 years ago

“Was cheaper than leatherman themselves and arrived quick. The product appears well made. I have used it a few times and it feels secure and strong. Only niggle is it’s difficult to open and access the tools inside the handles. Easier than my others I own and feels more comfortable than the others”

Helpful Report

Posted 2 years ago

“Great product which is no surprise as leatherman always are, the multi-tool store was easy to navigate and order...delivered promptly I'm very happy with my purchase.”

Helpful Report

Posted 2 years ago

“Excellent service, fast delivery and quality item. Would highly recommend.”

Helpful Report

Posted 2 years ago

“web site easy to use, payment methods with choices, very quick dispatch and first class goods to buy What else would you want ?”

Helpful Report

Posted 2 years ago

“The order I placed arrived in good order and time. I have only one issue with the product and that lies with the manufacturer. Leatherman's need to provide a more detailed and clearer imaging on their instruction manual if they're going to provide one. The product itself is fantastic.”

Helpful Report

Posted 2 years ago

“Excellent customer service would highly recommend!”

Helpful Report

Posted 2 years ago

“Fantastic Service! So to start they sent the wrong type (black instead of silver Wave+) BUT after a very brief call we had the issue sorted and I received the correct Wave plus today (literally a postage-day difference!) Sue was amazing and not only was this sorted with no fuss at all she even upgraded the sheath. I couldn't be happier and the Leatherman is exactly what I need. Friendly, professional and fantastic buyer experience. Thanks again!”

Helpful Report

Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,167 reviews