Multi-tool-store.co.uk Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, easy ordering, fast delivery. Totally recommend”

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Posted 2 years ago

“Very happy with the product and they done a brilliant job on the engraving. Highly recommended”

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Posted 2 years ago

“Brilliant service, Royal mail delivered the parcel destroyed opened and with items missing and MTS resent the order arriving next day .”

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Posted 2 years ago

“Very pleased with the quick turnaround of my order, and price was competitive. I would definitely recommend them.”

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Posted 2 years ago

“Great product quality service based on the quality of the products you have to see them up close to appreciate them,I would recommend”

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Posted 2 years ago

“Great service from this company. Good communication at every stage and they did exactly what they said they would do. Fast delivery and a great service”

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Posted 2 years ago

“It is very good tool, with the bit kit I am able to extend the use.”

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Posted 2 years ago

“Great to deal with. Prices are good and a huge selection. Thanks”

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Posted 2 years ago

“Excellent and perfect service. Super fast delivery which makes me not hesitate to return.”

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Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

“I ordered two items from the multi-tool store. One of the items arrived after just three days, but there was no sign of the other item after 15 days. I spoke to the customer service desk and told them about the second item not arriving, and they said they would send the second item out that day. The second item duly arrived in the post the following morning. Very good service.”

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Posted 2 years ago

“very happy with the holster for my leatherman, fast deliver, good price”

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Posted 2 years ago

“This is the 2nd time I’ve bought from Multi-tool-store and I can honestly say they are at the top of their game, both leatherman multi tools I’ve bought were engraved and for the price of the engraving it would be rude not to. Super quick delivery and a real no mess no fuss 1st class service. I can’t recommend them enough. 5⭐️”

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Posted 2 years ago

“Good efficient service”

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Posted 2 years ago

“Great gift for a Firefighter. Really good quality”

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Posted 2 years ago

“The multi tool is much easier to use than a bibury as the blades can be opened and closed easily with one hand which is must when you need three hands as well many accessories you can purchase for different sorts of tasks you need to complete.”

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Posted 2 years ago

“Great item and fantastic customer service - ordered and could collect the same day. Would highly recommend.”

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Posted 2 years ago

“Sent my old wave in,broker blade.it was replace under warranty.the whole wave not just blade,about a week turnaround. 👍👍”