Multi-tool-store.co.uk Reviews

4.9 Rating 3,115 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a quick response to a question I had. Delivery was quick and the Leatherman wave plus is exactly what I wanted.”

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Posted 1 year ago

“Fantastic service, great price and dispatched very quickly. I’d definitely use Multi-tool-store again!”

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Posted 1 year ago

“Only ordered once from the website but the item arrived quickly, was correct, packaged well and was a good price for what I wanted. Would absolutely recommend going off of the time I have shopped here.”

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Posted 1 year ago

“Excellent all round from choosing item to delivery All went smoothly and with good communication Thanks again John”

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Posted 1 year ago

“Thanks everything is fine”

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Posted 1 year ago

“Everything ok.”

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Posted 1 year ago

“Was cheaper than leatherman themselves and arrived quick. The product appears well made. I have used it a few times and it feels secure and strong. Only niggle is it’s difficult to open and access the tools inside the handles. Easier than my others I own and feels more comfortable than the others”

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Posted 1 year ago

“Great product which is no surprise as leatherman always are, the multi-tool store was easy to navigate and order...delivered promptly I'm very happy with my purchase.”

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Posted 1 year ago

“Excellent service, fast delivery and quality item. Would highly recommend.”

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Posted 1 year ago

“web site easy to use, payment methods with choices, very quick dispatch and first class goods to buy What else would you want ?”

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Posted 1 year ago

“The order I placed arrived in good order and time. I have only one issue with the product and that lies with the manufacturer. Leatherman's need to provide a more detailed and clearer imaging on their instruction manual if they're going to provide one. The product itself is fantastic.”

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Posted 1 year ago

“Excellent customer service would highly recommend!”

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Posted 1 year ago

“Fantastic Service! So to start they sent the wrong type (black instead of silver Wave+) BUT after a very brief call we had the issue sorted and I received the correct Wave plus today (literally a postage-day difference!) Sue was amazing and not only was this sorted with no fuss at all she even upgraded the sheath. I couldn't be happier and the Leatherman is exactly what I need. Friendly, professional and fantastic buyer experience. Thanks again!”

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Posted 1 year ago

“Ordered a leather man wave as a birthday gift for my husband. Engraved option was a nice touch. Arrived swiftly - thank you for great service.”

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Posted 1 year ago

“Very quick and efficient dispatch and delivery. We bought the product as a birthday present for our Son-in-law - he was very happy with it. Great customer service all round. Thank you.”

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Posted 1 year ago

“Bought personalised leatherman for a father's day gift. Arrived the next day exactly as designed. Could do with a few more letters to be available as plenty of space on the tool to extend personalised message”

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Posted 1 year ago

“Easy to order, fast delivery, product as described... everything went so smooth. Would definitely use again :-)”

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Posted 1 year ago

“Well priced and a great service from Multi Tool store, it is just a shame DPD let the whole experience down. It took a week to deliver an item I had paid for express next day.”

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Posted 1 year ago

“Excellent quick service”

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Posted 1 year ago

“Pricing was fairly good, website and order process was simple. The item I ordered arrived very quickly. Appreciated.”

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Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,115 reviews