Multi-tool-store.co.uk Reviews

4.9 Rating 3,115 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and priced competitively.”

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Posted 1 year ago

“Truly a great product made only better by the personal engraving applied by Multi-Tool Store. Thank you so much.”

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Posted 1 year ago

“I needed a multi tool for work purposes, I found this one cheaper than other places”

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Posted 1 year ago

“The multi tool i ordered was for my son who is a probationary firefighter and he says this tool is a valuable asset to any firefighters kit as it has almost every tool a firefighter may need and it is extremely well put together”

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Posted 1 year ago

“Fast delivery, amazing product great company to deal with. Will use this company again. Thank you.”

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Posted 1 year ago

“Very happy with the product, it has been on my list for years. A great price and 20% sale offer was very appreciated! Speedy delivery. Brilliantly packaged and high class finish.”

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Posted 1 year ago

“Excellent service. My tool arrived earlier than expected”

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Posted 1 year ago

“Just recieved my Leatherman Sidekick. All in order and all dealt with efficiently effectively economically and well. Many thanks.”

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Posted 1 year ago

“Great go to for Leatherman”

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Posted 1 year ago

“Excellent product and first class service”

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Posted 1 year ago

“Best company to deal with if you after multi tool! Very helpful and knowledgeable people.”

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Posted 1 year ago

“Great communication from ordering to delivery.. Definitely recommend.”

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Posted 1 year ago

“Really easy to order and very happy with how quickly the goods arrived and how they were packed”

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Posted 1 year ago

“Excellent service, love my new knife. All exactly as described. Thankyouuu”

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Posted 1 year ago

“Very happy with my leather man four pocket pouch you have to give your leatherman nice things or it will not work when you need it the most”

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Posted 1 year ago

“Fantastic service and super fast delivery of item.”

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Posted 1 year ago

“Good job shop. The best multi tool in the world. leatherman surge. Strong, reliable. A gift for many, many years!”

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Posted 1 year ago

Hi Alina, Thank you for your 5 star review, we really appreciate the feedback. Kind Regards, Jamie Customer Service

Posted 1 year ago

“I ordered a Leatherman Charge + TTI, and, unfortunately got sent the wrong item. I called up and they sent me the correct order next day delivery with a sticker for a free return. Accidents happen, and their customer service was excellent. The replacement order still came within the initial time frame of 3 days - very quick and efficient. Would 100% order from them again.”

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Posted 1 year ago

Hi Edward, My apologies for the incorrect item being dispatched and I appreciate your understanding. I'm so glad to see that we were able to get the correct item delivered the following day, thank you so much for your kind words for our customer service team. Kind Regards, Jamie Customer Service

Posted 1 year ago

“👍 but a bit expensive , when you lose it at work 😁”

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Posted 1 year ago

Thank you for your 5 star review. Kind Regards, Jamie Customer Service

Posted 1 year ago

“2nd time I have used Multi-Tool-Store, both times they have been very efficient and the items have arrived quickly and well packaged. Cannot recommend them enough”

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Posted 2 years ago

Thanks so much for your kind 5-Star rating, Nick! Thank you for recommending us, we are so pleased to keep you returning as a customer. Kind Regards, Jamie Customer Service

Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,115 reviews