Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promt service even with having the tool personalised.”

Helpful Report

Posted 2 years ago

“These people give an exceptional service. I wanted to update my very elderly wave, Which has been brilliantly useful. Looking online, there were quite a few tools by Leatherman which I was tempted by. There is nothing quite like seeing them in the flesh, so we visited the store, and they very kindly allowed me to have a careful look at a number of them which I was interested in. I had in mind the signal and the surge. Seeing them in the flesh, I realised that the surge was considerably bigger than my old wave, which was critical as I normally have it attached to my keyring. I was left with a choice of two which I struggled with, the signal, and the wave plus. I chose the signal, only to realise within 24 hours that I had made the wrong choice. So long as the tool can be sold as new, this excellent company offers an exchange service, which they didn’t charge me for at all, Not even the post. Within a few days, the signal was Exchanged for the wave plus, And I was refunded the price difference. Really excellent service.”

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Posted 2 years ago

“Genuine, Excellent service! Sharp Lazer Engraving! Super fast Delivery! Highly Recommended!”

Multi-tool-store.co.uk 5 star review on 14th February 2023

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Posted 2 years ago

“Purchased a Leatherman Rev for my partner for Valentine’s Day, opted for the engraved option and couldn’t be more pleased with it - ordered on the weekend and it arrived the following Monday. Excellent customer service, highly recommend.”

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Posted 2 years ago

“Great service easy to use No hiccups and came earlier than said”

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“Just bought a wave + had a question customer service great, delivery super fast,great price”

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Posted 2 years ago

“Great service, great product”

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Posted 2 years ago

“Just got my 300 super tool . It's probably the best all round tool you can buy. First class service 🙌 Web site great 👍 super fast delivery 👌 thank you”

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Posted 2 years ago

“Great website easy to access, engraving was as expected with a brilliant delivery service. Would certainly recommend and would shop here again.”

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Posted 2 years ago

“This is a great company for Leatherman multi tools. Easy to use website and fast delivery.”

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Posted 2 years ago

“Excellent service and easy to use website. Highly recommend”

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Posted 2 years ago

“This is the fourth item I have purchased from Multi-tool-srore.co.uk Always a great service, speedy delivery and top quality.”

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Posted 2 years ago

“Very impressed with product and service”

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Posted 2 years ago

“Excellent service thanks”

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Posted 2 years ago

“Ordering was easy. My multitool arrived on time, with plenty of information on its progress. I'd definitely use the Multitool Store again.”

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Posted 2 years ago

“Excellent in its simplicity and ease to use also great quality and razor sharp. Worth paying the extra for some items like a good knife or multi tool”

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Posted 2 years ago

“Brilliant service, I purchased a leather man multi tool engraved as a gift, it was engraved and shipped to me quicker than I thought possible. Very happy with the service.”

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Posted 2 years ago

“Good friendly old-fashioned service, fast delivery. Lovely gift wrapping and engraving, a nice personal touch Husband loves his new leatherman”

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Posted 2 years ago

“Awesome service, great prices, speedy delivery - what more can you ask for. 5 ⭐️ all the way.”

Helpful Report

Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews