Multi-tool-store.co.uk Reviews

4.9 Rating 3,249 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery,good product ,thank you”

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Posted 9 years ago

“Name engraved and it was delivered next day. Best service ever. Thank you, what a refreshing change to deal with a company that actually take customer service seriously.”

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Posted 9 years ago

“Great service. Perfect engraving. On time delivery. Would use again”

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Posted 9 years ago

“Very pleased with purchase. Item as described. Speedy delivery.”

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Posted 9 years ago

“Great prices, quality products and prompt delivery, recommended!”

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Posted 9 years ago

“Fabulous item. Fast service. Excellent quality”

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Posted 9 years ago

“Excellent customer service and prompt delivery. Lovely engraving on the handle of the knife just as requested. Thoroughly pleased with the whole transaction.”

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Posted 9 years ago

“Easy to use web site. Competitive prices. Quick delivery, excellent service.”

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Posted 9 years ago

“Great service.”

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Posted 9 years ago

“Exceptional service and quality, as always, from the Multi-tool Store.”

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Posted 9 years ago

“I purchased the Leatherman Surge which I've found to be about perfect as a multitool can get and I'm extremely happy with it. As always the service from the Multi-tool Store was exceptional along with a free very handy, high quality, pocket torch. Can't be bad and absolutely no complaints from me.”

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Posted 9 years ago

“I ordered a Leatherman pocket Multi-tool as a retirement gift for a great friend who is a newly qualified yacht skipper and will be sailing into his retirement for many years to come. The quality of the tool is obviously top-notch, the engraving is a perfect finishing touch and ridiculously good value and the speed of delivery astounding. I would recommend the product and service unhesitatingly.”

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Posted 9 years ago

“Very good service and great prices. Top class engraving too!”

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Posted 9 years ago

“Refunded my purchase without informing me and said the reason was a failed fraud check but when i informed the bank they said there was no problem.”

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Posted 9 years ago

Hi Paolo, We refunded your order as it had a high fraud score,and an email was sent to inform you of this. We also spoke to you and offered to take a different payment method. Apologies for any inconvenience caused. Thanks Matt

Posted 9 years ago

“Easy to use website, great customer service.”

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Posted 9 years ago

“Best price, with a £5 'FIRSTORDER' discount on top, plus super fast engraving and delivery on a great Leatherman tool. Many thanks!”

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Posted 9 years ago

“Clear website, easy ordering, extremely fast delivery.”

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Posted 9 years ago

“Superb service”

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Posted 9 years ago

“Leatherman Surge. Good product in stock and delivered promptly. Good customer services to prove age for bladed products.”

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Posted 9 years ago

“There are lots of different multi tools, but quality is all important, and I have tried both ends of the quality/price spectrum. Poorly made tools are heavy, the steel doesn't hold an edge,the screw drivers round off with little use and rivets loosen. Non of which you can tell by looking at a picture. In other words they are a waste of time and money, so in the end it pays to get quality, and Leatherman is the best I have found. No one pays me to write this its my honest opinion”

Helpful Report

Posted 9 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,249 reviews